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Related Exercise Equipment Questions
I have a Proform Tour the France Bike and the lowest
Hello. I have a Proform Tour the France Bike and the lowest resistance seems like too hard on my opinion since o can't go full speed like on a downhill... Any ideas on what's happening? … read more
Rafi
Rafi
IT Manager
Bachelor's Degree
6,132 satisfied customers
I bought a used nordic track Grand Tour Pro. It pedals than
I bought a used nordic track Grand Tour Pro. It pedals harder than it should at lowest setting. I took it apart. I can see the resistance motor and it does adjust the magnets up and down. But it looks… read more
J.T.
J.T.
Technician
2,179 satisfied customers
My Proform Tour de France CBC bike is stuck on CH1 Error and
my Proform Tour de France CBC bike is stuck on CH1 Error and on highest resistance. How can i fix this? We put it together 4 days ago and i havent been able to ride. first resistance wasnt changing, a… read more
treadmilltech
treadmilltech
Technician
High School or GED
9,286 satisfied customers
I bought a Nordic Track VX550 in March. Recently, when I
I bought a Nordic Track VX550 in March. Recently, when I increase the resistance above level 4 it starts to make a crunching noise that becomes worse as I increase the levels going up to a resistance … read more
treadmilltech
treadmilltech
Technician
High School or GED
9,286 satisfied customers
My HealthRider recumbant bike isn't working right. Istart a
My HealthRider recumbant bike isn't working right. Istart a program and begin pedaling but the resistance level doesn't change. I press a button for a higher resistance but there is no change as I ped… read more
treadmilltech
treadmilltech
Technician
High School or GED
9,286 satisfied customers
Brand new Grand Tour Nordic track bike. Pedals are really
Brand new Grand Tour Nordic track bike. Pedals are really hard to pedal at all while standing. And in the video, the teacher spun the pedals around with one good push, mine will not do anything like t… read more
treadmilltech
treadmilltech
Technician
High School or GED
9,286 satisfied customers
We just purchased the Nordic Track Grand Tour Pro and it
We just purchased the Nordic Track Grand Tour Pro and it says its Bluetooth capable, but our phone cannot find the bike in the list of devices available. … read more
treadmilltech
treadmilltech
Technician
High School or GED
9,286 satisfied customers
After 4 years and lots of kluks my Nordic track grand tour
After 4 years and lots of kluks my Nordic track grand tour pro stocks at one resistance (probably over 12. Any solutions other a service call? … read more
treadmilltech
treadmilltech
Technician
High School or GED
9,286 satisfied customers
I have not done my $5 yet. V2 27 Nordic Track recumbent.
Bike got moved in my basement and resistance went too high. Used to exercise at level 1, now level one is too hard. … read more
treadmilltech
treadmilltech
Technician
High School or GED
9,286 satisfied customers
Our recumbent bike resistance is stuck at 10 and above will
our recumbent bike resistance is stuck at 10 and above will not go down and the console will not turn off without unplugging it. All Nordictrack will do is email with instructions that are not complet… read more
J.T.
J.T.
Technician
2,179 satisfied customers
Have a Nordic track grand pro..put it together and it's
Have a Nordic track grand pro..put it together and it's REALLY hard to pedal at lowest tension..how do I make it easier to pedal? Adjustments? … read more
Harry
Harry
2,803 satisfied customers
Just got a new profrom bike and the resistance is set way to
just got a new profrom bike and the resistance is set way to high even on the lowest level i can not ride up a grade of 6% or more on rides in the tour de france i can easily ride these routes on a re… read more
Josh
Josh
10,926 satisfied customers
I have a Pro-Form Tour De France Bike with IFIT. The touch
I have a Pro-Form Tour De France Bike with IFIT. The touch screen does not work. I have tried unplugging it and I have also checked for loose wires, but it still does not respond. The only thing that … read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have a new NordicTrack grand tour bike but the pedal
I have a new NordicTrack grand tour bike but the pedal resistance is ridiculously hard on the lowest setting. I've tried to get them to replace it or repair but they instead decided to refund my money… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
13,654 satisfied customers
I have a Proform Le tour De France Model #PFEX01312.0. The
I have a Proform Le tour De France Model #PFEX01312.0. The resistance feature does not seem to be fully actuating. Is there a fix? Lubrication or something that I can do? Pat… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
13,654 satisfied customers
I have a first gen tour de france pro form bike- My electricity
I have a first gen tour de france pro form bike- My electricity went out yesterday. When I cut the bike back on it is stuck saying "waiting for calibration to complete" but you cannot touch any other … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,284 satisfied customers
I have a pro form 920 S EKG upright exercise bike. The cosole
I have a pro form 920 S EKG upright exercise bike. The cosole shows code 88:88 every time I wish to make a change, then makes the change on the console, but the magnetic resistance doesn't take effect… read more
J.T.
J.T.
Technician
2,179 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

9,286 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

2,179 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Louie

Louie

Technician

64 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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