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Related Exercise Equipment Questions
Just replaced the speed sensor in my True 450 Soft System
just replaced the speed sensor in my True 450 Soft System treadmill and I'm still getting the E5 error … read more
J.T.
J.T.
Technician
2,179 satisfied customers
My Life Fitness bike on the screen says "Stuck Key Error" i
My Life Fitness bike on the screen says "Stuck Key Error" i have checked every key and there is nothing Stuck is there a way to reset the screen? … read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have treadmill CS 900. and displayed key stuck in the
I have treadmill CS 900. and displayed key stuck in the console. What can i do to fix. … read more
Rafi
Rafi
IT Manager
Bachelor's Degree
4,740 satisfied customers
I am receiving an error message related to the emergency
I am receiving an error message related to the emergency stop switch. I do not remember the code number of the error message but the treadmill would fun for about 30 seconds and then just stop. The sa… read more
Dan
Dan
Master Tech and Repair Facility Trainer
Associate Degree
115 satisfied customers
I have a true HRC treadmill, model TTZ540 HRCO, KRM07468
I have a true HRC treadmill, model TTZ540 HRCO, KRM07468 Serial number 06-07411K and on start up getting KEY STUCK GRAD on the display and cannot do anything … read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
Precor Error Code 05- Stuck Key. Not sure, it was bought
Precor Error Code 05- Stuck Key JA: Is the error code still there after the machine is unplugged and restarted? Customer: Yes JA: When was the Precor last serviced? Customer: Not sure, it was bought u… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
My True Z5 has key stuck number 4 code error. True. 2 days.
My True Z5 has key stuck number 4 code error JA: What's the brand/model of your equipment? Customer: True JA: How long has this been going on with your equipment? What have you tried so far? Customer:… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I am having incline issues with true z5.0 model.it went up
hello, i am having incline issues with true z5.0 model.it went up and does not go down. In capibration mode it fails due to "grad calib fail 1" message… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
28,215 satisfied customers
I have a True Treadmill CS 6.0 that is showing an E4 error
I have a True Treadmill CS 6.0 that is showing an E4 error code and I'm trying to pin point the problem. I called the True company and they won't help me bc I'm not a technician. … read more
Rusty
Rusty
Business
4,498 satisfied customers
Our True treadmill says "Key Stuck Num 2". No other button
Our True treadmill says "Key Stuck Num 2". No other button works. We tried unplugging it. It didn't help. Any ideas? … read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
28,215 satisfied customers
i have a TRUE CS 6.0 treadmill. The Control panel says "key
i have a TRUE CS 6.0 treadmill. The Control panel says "key stuck start" is there anything i should try… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
88 satisfied customers
also matthew, I have 7 Life Fitness 9100 Hr treadmills, one
also matthew, I have 7 Life Fitness 9100 Hr treadmills, one of them is doing the following, not alwyas, it starts fine but if you want to go 5mph or higher it pauses and a message comes out saying you… read more
Matthew
Matthew
Technician
Associate Degree
147 satisfied customers
I have a true treadmill ps300 that we bought in December 2008.
I have a true treadmill ps300 that we bought in December 2008. We got an error message today saying stuck key and after turning it on and off, it powers back on with the "weight 225" screen but will n… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have a True Z5.4 HRC. My controls have been locking up off
I have a True Z5.4 HRC. My controls have been locking up off an on after a contractor sanded drywall not too far from the treadmill. Maybe a coincidence but maybe not. The error code changes and somet… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
I have a two Z9 series True Treadmills. One treadmill is giving
I have a two Z9 series True Treadmills. One treadmill is giving me a multikey stuck message and the other is giving me just "True Fitness" across the message screen. When I disconnect the key pad (str… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
I have a true Z5 series treadmill that elevated during workout
I have a true Z5 series treadmill that elevated during workout and got stuck there. I had to pull the safety cord and now it will not work and the console is saying that grade key stuck. Can this be r… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
My True Z5 S.O.F.T system treadmill is stopping while in use.
My True Z5 S.O.F.T system treadmill is stopping while in use. The emergency clip remains in place and it just stops...rolls to a stop as if I hit off. What could be causing this?… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
and our fitness center has a TRUE hotel fitness xpress treadmill,
and our fitness center has a TRUE hotel fitness xpress treadmill, model number is XXXXX the screen says "KEY STUCK SPEED" and none of the buttons work, when u remove the key it says "HRC something or … read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

8,983 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

2,179 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Louie

Louie

Technician

58 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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