Exercise Equipment

I have a pro form Treadmill 585 that hasn’t been used in a…

Customer Question
Hi my name is*****...

Hi my name is***** have a pro form Treadmill 585 that hasn’t been used in a few years. It is missing the flat part that plugs in while you are using it. Is there any way to make it work without the device or can it be ordered?

Technician's Assistant: What's the brand/model of your... Read full answer

Hi my name is***** have a pro form Treadmill 585 that hasn’t been used in a few years. It is missing the flat part that plugs in while you are using it. Is there any way to make it work without the device or can it be ordered?

Technician's Assistant: What's the brand/model of your equipment?

Hi my name is***** have a proforrm treadmill 585 that has not been in use for some time. The flat part that you insert when in use is missing. Is there a way to make the machine work without this device or can I order one?

Technician's Assistant: How long has this been going on with your PRO-9000? What have you tried so far?

It won’t work without the piece.

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

It is a 585 tl

Submitted: 4 months ago.Category: Exercise Equipment
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Answered in 4 minutes by:
2/10/2019
Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 6,800
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
Verified
No way to use it without the safety key, but you can order one from www fitnessrepairparts.comPlease rate me using the stars at the top or bottom of the page. That's the only way I can get credit for your question. Thanks
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Customer reply replied 4 months ago
I understood that the charge was$5. I was charged that plus $39????
Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
I have nothing to do with billing. Contact customer service. I also understood it to be $5I wont call because they will charge you more.
Ask Your Own Exercise Equipment Question
Customer reply replied 4 months ago
OMG. Who do I contact? I agreed to a $5 charge. Not $40.
Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
Contact customer service.
Ask Your Own Exercise Equipment Question
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Treadmilltech

Treadmilltech

Exercise Equipment Expert

20 years experience repairing exercise equipment

5,732 Satisfied Customers

Pearl avatarPearl, Assistant