Exercise Equipment

The treadmill is not running smoothly. Pro-Form e35s. 2

Customer Question
The treadmill is not...

The treadmill is not running smoothly

Technician's Assistant: What's the brand/model of your equipment?

Pro-Form e35s

Technician's Assistant: How long has this been going on with your equipment? What have you tried so far?

2... Read full answer

The treadmill is not running smoothly

Technician's Assistant: What's the brand/model of your equipment?

Pro-Form e35s

Technician's Assistant: How long has this been going on with your equipment? What have you tried so far?

2 weeks - nothing

Submitted: 4 months ago.Category: Exercise Equipment
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Answered in 4 minutes by:
2/6/2019
Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 6,802
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
Verified
Is it slipping?
Ask Your Own Exercise Equipment Question
Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
take nail polish or paint and place a mark starting on the front roller pulley and going onto the front roller metal shaft
* then try to walk on it and see if the white mark separates
* if it does then the roller is bad and would need replaced or tap screws placed through the pulley into the metal shaft to hold it in place
* if it doesn't separate then the drive belt is slipping and most likely will need replaced, although you could try spraying belt dressing on it to see if that would be a temporary fix.
* if neither of these is your problem and the walk belt is slipping then you will need to try to adjust the screws in the back of the treadmill through the end caps. these are allen wrench screws.
Tighten each one the same amount such as 1 full turn to start with.
see if you can now walk without it slipping.
If not then tighten 1-2 more turn on both sides.
If after 2-3 full turns it is not tight enough
I would recommend replacing the walk belt.Hopefully this helps with your problem!
Ask Your Own Exercise Equipment Question
Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
Please take a moment to rate me using the stars at the top or bottom of the page. That's the only way I can get credit for your question. Thanks
Ask Your Own Exercise Equipment Question
Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
Did you figure it out?
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