Exercise Equipment

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Icon Health Rider treadmill, model # H70t - motor hums
Icon Health Rider treadmill, model # H70t - motor hums loudly but won't allow me to put in speed or incline - just beeps. Seems to be locked up, although tread will move OK. Any hints on how to fix? … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
Tear in walk/run belt. Health Rider Softstrider S500i. Just
Yes, I bought the belt, can I install it or if I cannot, can I get a tech to remove old and install new?… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
My 5 month old treadmill is stuck fully inclined. When I try
My 5 month old treadmill is stuck fully inclined. When I try to set it back to 0 incline I hear the incline motor try to engage but it doesn't move. … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
I have a health rider softstrider incline does not seem to
I have a health rider softstrider incline does not seem to be moving. the incline numbers show up on the display and you can hear sound that comes on as you push the incline buttons… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
I'm having issues with getting my treadmill one in which
Hi I'm having issues with getting my treadmill one in which I've barley use to start rolling all the lights comes on but the speed want start when I press the buttons can you help? … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
Have just purchased a used NordicTrack and moved it to my
Have just purchased a used NordicTrack and moved it to my home. In attempts to set it up, the speed display shows E21 error message. … read more
Rich
Rich
370 satisfied customers
Health Rider Softstrider DRTL2506 When plugged in, all
Health Rider Softstrider DRTL2506 When plugged in, all lights come on for a second. When the safety key is inserted, the lights for (2) Program and Manual come on blinking, and about every 8 seconds o… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
13,983 satisfied customers
I own a 29787 Softstrider se. Replaced both boards and rpm
I own a 29787 Softstrider se. Replaced both boards and rpm sensor on both the speed and incline. The motor checks out fine with battery w and w/o going through the internal thermal circuit. The displa… read more
Louie
Louie
Technician
64 satisfied customers
The pulley wont work and the speed display is coming up with
The pulley won't work and the speed display is coming up with E21 error. What is wrong with it. I haven't used it for a few months and it worked perfectly when I last used it.… read more
Matthew
Matthew
Technician
Associate Degree
147 satisfied customers
we have a Health Rider Soft Strider EX and it displays an error
we have a Health Rider Soft Strider EX and it displays an error message "E21". The lights are on, but the belt does not move. Does anyone know what this means?… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
I have a nordictrack 2000 model NTTL 15080 and am getting an
I have a nordictrack 2000 model NTTL 15080 and am getting an E21 error. All of the indicator lights work on the circuit board. Everything works even the incline until I push the start button and after… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
Healthrider Softstrider EX Model # XXXXX Error E21 Incline
Healthrider Softstrider EX Model # XXXXX Error E21 Incline worked but belt did not Replaced motor controller and powered up the machine belt was working fine so that made sure the motor was ok after r… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
Hi I Have a Health Rider 8.5 XL Cross Trainer that I purchased
Hi I Have a Health Rider 8.5 XL Cross Trainer that I purchased a few years but never used it and it was in storage. I have moved and can find the power adapter cord or any directions. PLEASE tell me y… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
I have a SoftStrider by HealthRider and it has performed well
I have a SoftStrider by HealthRider and it has performed well for several years. . BUT . . now after a 3 month rest, it does not run. . I get an E21 problem indicated on the performance board… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
Health Rider R65 stuck in the 7% incline position.
Have a Health rider R65 the is stuck in the 7% incline position. Treadmill will not start. Control panel has power but after inserting safety key while holding stop button a error code of 758 (distanc… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
We have a Health Rider 29787 Softstrider SE which recentlly
We have a Health Rider 29787 Softstrider SE which recentlly had to have the motor drive belt replaced. Alignment seemed to go OK and drive belt tension doesn't seem too tight. The treadmill worked fin… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
I have an old Health Rider Treadmill that hasnt actually been
I have an old Health Rider Treadmill that hasn't actually been used that much; however, with age the belt is deteriorating. I need to purchase a new belt and don't know which one to get. The serial # … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
i have a healthrider softstrider se treadmill but i lost the
i have a healthrider softstrider se treadmill but i lost the key. can i use it without the key?… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

11,071 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

2,179 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Louie

Louie

Technician

64 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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