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When I plugged in my treadmill, the beeper beeped and the…

Customer Question
When I plugged in...

When I plugged in my treadmill, the beeper beeped and the readout showed the code E1 and then the readout showed all dashes. Nothing happens no matter what button I push. HEL:P!

Technician's Assistant: What's the brand/model of your equipment?

Vision FITNESS T9000 platform treadmill

Technician's Assistant: How long has this been going on with your equipment? What have you tried so far?

I haven't turned it on for 3-4 weeks. this is the first time it's done this.

Submitted: 2 months ago.Category: Exercise Equipment
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Answered in 1 minute by:
5/27/2018
Exercise Equipment Technician: treadmilltech, Technician replied 2 months ago
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 6,030
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
Verified
You will need to check the speed sensor for proper alignment, cleanliness and function. it should be located near the front roller or mounted on the motor. It should be within a credit cards width of the magnet or 3 credit cards width of the toothed wheel. You can test these manually by turning the walk belt by hand and look to see if there is a blinking LED light on the motor control board. If there is the sensor is working and if there isn't the sensor needs replaced.
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Customer reply replied 2 months ago
my treadmill is down stairs and I will have to have my grandson help me. Is there a way to print these instuctions and he can try tomorrow. If so how do I get back to the question page? For some reason I got kicked out and had to put my credit card in a second time??
Customer reply replied 2 months ago
did you see where i paid twice?
Customer reply replied 2 months ago
do you only answer one question period?
Exercise Equipment Technician: treadmilltech, Technician replied 2 months ago
You only are charged once
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Exercise Equipment Technician: treadmilltech, Technician replied 2 months ago
I will send the other to customer service for credit
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Customer reply replied 2 months ago
this did not helping me. please cancel both my trial 7 days!!
Customer reply replied 2 months ago
help - AM WAITING FOR RESPONSE!
Exercise Equipment Technician: treadmilltech, Technician replied 2 months ago
I'll send it over
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Customer reply replied 2 months ago
YOU'LL SEND WHAT WHERE?
Exercise Equipment Technician: treadmilltech, Technician replied 2 months ago
I can't cancel anything, it has to be cancelled by customer service. I will let them know you want to cancel. They will email you.
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treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 6,030
6,030 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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treadmilltech

treadmilltech

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I have over 10 years experience in all fields of fitness equipment repair and service.

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20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

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