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The pedal on one side jumps off the track. Sole E25. Several
Several months. At first it seemed to be people over 150 lbs, but now it's everyone. Just tried cleaning and lubing rails. … read more
J.T.
J.T.
Technician
1,231 satisfied customers
My sole e25 has become difficult to "pedal". The resistance
My sole e25 has become difficult to "pedal". The resistance appears to stay high rather than releasing all the way down. This means i can't get the workout i want because it is too hard to use for mor… read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
I have a reebok RL525 elliptical. We moved it upstairs. Now,
I have a reebok RL525 elliptical. We moved it upstairs. Now, the pedals are difficult to push like it's on a high resistance setting, but it's still on 1. … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
Sole E-20 jumping track on left side only, Sole E-20 1 year,
I just bought it used, never used.......switched the glide wheels around tighten bolts. … read more
J.T.
J.T.
Technician
1,231 satisfied customers
I was just reading up on elliptical leg jumping track. No
I was just reading up on elliptical leg jumping track. No one seems to be able to know what the issue is. We have had it "repaired" twice. … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
I have a Nordic Track cx 998 elliptical machine and the
Hi, I have a Nordic Track cx 998 elliptical machine and the wheels/arms are completely stuck and won't rotate... it's as if it got off the track … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
I have a Sole E95 that I bought used about a year ago. When
Hi. I have a Sole E95 that I bought used about a year ago. When I bought it I noticed that the maximum resistance setting didn't have enough resistance and it's the same today, has not changed. I did … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
Sole E25 Elliptical jumps track. Two months, clean and
Sole E25 Elliptical jumps track. JA: How long has this been going on? Customer: Two months JA: What troubleshooting have you tried? Customer: clean and relube rails. Replaced bushings. JA: The equipme… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
My 2 year old sole elliptical E-35 has been working great
My 2 year old sole elliptical E-35 has been working great until this am. In the middle of my workout, suddenly I can hardly move the foot pads in their natural motion. It's as if I am working at the t… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I am getting a clicking noise when I pedal in the forward direction
I am getting a clicking noise when I pedal in the forward direction on my precor elliptical cross trainer. It does not occur when I go in reverse and sometimes not if I am going forward slowly. The cl… read more
J.T.
J.T.
Technician
1,231 satisfied customers
the console on our proform 785f elliptical keeps shutting off.
the console on our proform 785f elliptical keeps shutting off. I replaced the batteries and noticed that the old batteries had leaked. I cleaned up the problem but now w new batteries it keeps shuttin… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,097 satisfied customers
My proform T10.0 belt and deck is very stinky. Its a 1996
My proform T10.0 belt and deck is very stinky. It's a 1996 Model and hasnt been used all that much. I did have to replace the drive roller cause the traction coating came off the end, the new roller i… read more
Stevebuckley2
Stevebuckley2
Associate Degree
461 satisfied customers
My Spirit XE295 elliptical keeps jumping off the track on the
My Spirit XE295 elliptical keeps jumping off the track on the right side only after about 20 mins at level 2, I built a sturdy level platform so the machine is almost perfectly level, any advice?… read more
Stevebuckley2
Stevebuckley2
Associate Degree
461 satisfied customers
I have a Sole E95 elliptical machine. Ive had it for over
I have a Sole E95 elliptical machine. I've had it for over a year and it's performed well since I had it delivered and set up. In the last few days, it's developed a "wobble" feel. It used to be very … read more
J.T.
J.T.
Technician
1,231 satisfied customers
Can you recommend an elliptical that both my hubby and I can
Can you recommend an elliptical that both my hubby and I can use? he is 6ft and over200lbs I am 5ft and 180lbs....we are looking for something that won't break the bank!!Thanks… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,097 satisfied customers
I just bought an elliptical model E7 sv a couple of days ago.
I just bought an elliptical model E7 sv a couple of days ago. It worked fine for two days and developed a clunk on the left side. I tracked it down to the left roller raising off the track and making … read more
treadmilltech
treadmilltech
Technician
High School or GED
5,097 satisfied customers
I have a nordic track commercial 1300 elliptical i bought at
I have a nordic track commercial 1300 elliptical i bought at costco a couple of years ago and the belt just broke, i don,t have the manual and need the part number to order one.… read more
Matthew
Matthew
Technician
University, Vocational, Technical School,
135 satisfied customers
The left step of my Fuel elliptical machine keeps going off
The left step of my Fuel elliptical machine keeps going off track. We have tightened bolts on the front as much as possible, not sure what else to do?… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,097 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

5,097 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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