Exercise Equipment

Exercise equipment repair questions? Ask a technician

Ask an Expert,
Get an Answer ASAP!

Star Trac stair climber resets program after only 1 minute.

Customer Question
Star Trac stair climber...

Star Trac stair climber resets program after only 1 minute

Technician's Assistant: How long has this been going on with your Star? What have you tried so far?

It started a few days ago. I've tried un-plugging it and re-plugging. Don't see a reset button anywhere.

Submitted: 4 months ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Answered in 2 hours by:
3/24/2018
Exercise Equipment Technician: Harry, Engineer replied 4 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,643
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Exercise Equipment Question
Customer reply replied 4 months ago
Still needing help
Customer reply replied 4 months ago
When I found this site on line, it said $5. It turned out to be $27. Now it looks like an additional $26 to talk to you. Am I understanding that right?
Exercise Equipment Technician: Harry, Engineer replied 4 months ago

Call customer service at 1-***-***-****

Ask Your Own Exercise Equipment Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an exercise equipment technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask treadmilltech Your Own Question
treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4,999
4,999 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

treadmilltech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

4,999 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
Our treadmill bugged-out recently... When you attempt to
Our treadmill bugged-out recently... When you attempt to turn the speed setting on it races for about 3 seconds, then stops. Re-setting the speed does nothing, and only hitting stop or removing the sa… read more
J.T.
J.T.
Technician
1,231 satisfied customers
I haven't used my treadclimber for awhile and unplugged it
I haven't used my treadclimber for awhile and unplugged it and now I want to start again and plugged it it and it will not start … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a pro-form Xp 620. I purchased new many years ago. It
I have a pro-form Xp 620. I purchased new many years ago. It has been working fine and after a 1-2 year no use I plugged unit to my house (wall) receptacle . the board lit up but unit stopped and blew… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My star trac treadmill is saying "ee error list init" how do
my star trac treadmill is saying "ee error list init" how do i reset this? what does it mean? … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I was given a star trac natural runner from a physical
I was given a star trac natural runner from a physical therapy place. there was no power cord or display cable, which I ordered. it is in great mechanical shape and looks like new. now it powers up an… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a startrac 4531-BUSAPO. It runs only a minute or so
I have a startrac 4531-BUSAPO. It runs only a minute or so then stops with message not moving or similar phrase. Sounds like just poor contact but where likely. I have it open and so far don't see loo… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Star trac Pro upright bike which doesnt light up.
I have a Star trac Pro upright bike which doesn't light up. It seems like it doesn't register movement… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have an star trac elliptical edge whose display scrolls through
I have an star trac elliptical edge whose display scrolls through a bunch of random messages and freezes up when trying to select a program, any idea what is wrong?… read more
Daniel
Daniel
Engineer
Bachelor's Degree
45 satisfied customers
Star Trac Recumbent 6430; I hear a slight clicking noise that
Star Trac Recumbent 6430; I hear a slight clicking noise that sounds like it is coming from the crank (it is definitely not coming from the pedals); the clicking noise only starts after pedaling for a… read more
J.T.
J.T.
Technician
1,231 satisfied customers
I own a star trac tr 1800 hrp. It ran great a week ago now
I own a star trac tr 1800 hrp. It ran great a week ago now when i plug the machinr it starts fine. Saying presd start or program. Once i hit start or program nothing happens except i get no rpm error.… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,999 satisfied customers
Star Trac by Unisen treadmill, started giving error signal
Star Trac by Unisen treadmill, started giving error signal "El Error 3" when i tried to elevate the machine by pressing elevation buttons. What does it mean? How do i get it to just work for the tread… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,999 satisfied customers
I have a Star Trac 1000 Treadmill that was working fine till
I have a Star Trac 1000 Treadmill that was working fine till i decided to clean it. I removed the motor cover and started the treadmill and ran it at 2.5 mph and adjusted and cleaned the surface of th… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
Hi, i have an older (bout 5 or so) champion c44f elliptical
Hi, i have an older (bout 5 or so) champion c44f elliptical and need to find a replacement roller for it..Any ideas where i can purchase one of these? It seems kinda hard to find at this point..any he… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,999 satisfied customers
i have a trotte 3300 the board comes on but does not respond
i have a trotter 3300 the board comes on but does not respond to any comands also timer does not come on is there a reset on the machine? is this the problem?… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,999 satisfied customers
I have a proform xp stride climber 800 and I ordered a new
I have a proform xp stride climber 800 and I ordered a new comp for the top because we tried plugging in the old one with a standard dc plug and it fried it. Now after ordering the new one we installe… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,999 satisfied customers
Star Trac Thread mill 4500 serial #D17813. When you start the
Star Trac Thread mill 4500 serial #D17813. When you start the thread mill it will run nornal for 5 - 10 min. and then start to ramp up to full speed & you can not slow it down. You can pause it and st… read more
Louie
Louie
Technician
Associate Degree
57 satisfied customers
Hi guys, Have a Nordictrack treadmill EXP1000i (2001). Never
Hi guys, Have a Nordictrack treadmill EXP1000i (2001). Never a problem until last week. Folded up after last use, opened next day and only have panel display lights w/numbers, etc. Some change but non… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
I have a star trac treadmill1-877 and the polar heart monitor
I have a star trac treadmill1-877 and the polar heart monitor display will not start from normal heart beat it seems to have stuck at 150 + on the monitor . I have 2 heartstraps and have tried the bot… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x