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Ask treadmilltech Your Own Question
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 6181
Experience:  20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
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Why does my new nordictrack c 590 power on but only says

Customer Question

Why does my new nordictrack c 590 power on but only says hello over and over again. Nothing happens when any button is pressed expect 4 short beeps. Belt does not move. Zeros are not displayed, only hello over and over. Is this machine DOA?
JA: When did this screen problem start with your C?
Customer: Now
JA: When was it last serviced?
Customer: Its brand new
JA: Anything else you want the Equipment Expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Exercise Equipment
Expert:  treadmilltech replied 8 months ago.
Do you have The key in place?
Customer: replied 8 months ago.
Expert:  treadmilltech replied 8 months ago.
You can try the following, but if it's under warranty I would contact to send a tech out. Here is what I would do out of warranty.
Remove the console from the treadmill and remove the back
remove and reattach the ribbon cables that run from the keypads to the control board (they are flat plastic strips that push into the board).
remove and reattach all the connections on the console.
Expert:  treadmilltech replied 8 months ago.
I believe the console has a stuck key or bad connection.