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This is my 3rd request....why do you keep closing this
This is my 3rd request....why do you keep closing this question? I Just bought a NordicTrack Commercial 12.9 elliptical. Model NTEL 71217.0 Serial JJ640G0005068 but I have had an elliptical for many y… read more
Harry
Harry
2,222 satisfied customers
I just got a used Nordic Track Elliptical machine and the
Hello, I just got a used Nordic Track Elliptical machine and the electronic system does not work. I need to be able to set the resistance level and track my heart rate ect. How can you help me?? … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,100 satisfied customers
My nordictrak heart rate monitor stopped working. changed
hi, my nordictrak heart rate monitor stopped working. changed battery. no change … read more
Harry
Harry
2,222 satisfied customers
Heart Rate is not accurate. Is there an adjustment?
Heart Rate is not accurate. Is there an adjustment? … read more
J.T.
J.T.
Technician
1,231 satisfied customers
The resistance motor on my elliptical is working but the
The resistance motor on my elliptical is working but the resistance is still set high. I believe it must be the magnets on the flywheel what can I do to fix it myself? … read more
J.T.
J.T.
Technician
1,231 satisfied customers
I have an Edge 305 bike computer and I haven't used for 6
I have an Edge 305 bike computer and I haven't used for 6 or so months. I now I can not get my heart rate monitor to show up on the computer. IT just shows an "X" over the little heart symbol. I have … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I have a Nordictrack commercial 14.0 elliptical and Iam trying
I have a Nordictrack commercial 14.0 elliptical and Iam trying to get my Polar H2 heart rate monitor to work with the ellipticals computer. How do I pair the H2 to the unit?… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
my Nordictrack c2400 belt motor does not start. The display
my Nordictrack c2400 belt motor does not start. The display boots up normally and the incline motor works. Also the heart rate monitor has not worked for a long time.… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a True Model 500HRCO- SN: 01-00584A. This machine has
I have a True Model 500HRCO- SN: 01-00584A. This machine has provided years of reliable service and has had the original motor replaced. Some time ago (5 years), the Polar chest strap battery failed a… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I own a pacemaster silver select XP and I have had it for about
I own a pacemaster silver select XP and I have had it for about 3-4 years. When I tried to work out on it today, I noticed that once I set my program, which was cardio and had a set heart rate, that a… read more
treadmilltech
treadmilltech
Technician
High School or GED
6,100 satisfied customers
Nordic track recumbent bike - Control panel has power, but
Nordic track recumbent bike - Control panel has power, but unable to select work out modes and the console beeps every 5 seconds. Removed batteries for 15 minutes and reinstalled with no change. Repla… read more
J.T.
J.T.
Technician
1,231 satisfied customers
NordicTrack E15.0 eliptical. Has two problems now. First the
NordicTrack E15.0 eliptical. Has two problems now. First the Watts stopped reading out after a couple months (but rpm, calories, etc. still appear to work fine); now the heart rate is erratic with lar… read more
treadmilltech
treadmilltech
Technician
High School or GED
6,100 satisfied customers
NordicTrack CX990 - resistance will not adjust. All other
NordicTrack CX990 - resistance will not adjust. All other installed functions work perfectly (ramp, heart rate, program select, fan, step counter, timer, etc.) I took the rear covers off and observed … read more
Daniel
Daniel
Engineer
Bachelor's Degree
45 satisfied customers
Nordictrack 7500 treadmill. Partially fis assembled to move
Nordictrack 7500 treadmill. Partially disassembled to move it. Some rain got into console area. Dried it out. TV worked and the display numbers worked and the key worked but no buttons worked and no m… read more
treadmilltech
treadmilltech
Technician
High School or GED
6,100 satisfied customers
I have a tunturi magnetic rowing machine, a polar heart rate
I have a tunturi magnetic rowing machine, a polar heart rate sensor strap and a polar watch heart rate monitor. When rowing the rowing machnie indicates and incorrectly high heart rate, even a rest wh… read more
treadmilltech
treadmilltech
Technician
High School or GED
6,100 satisfied customers
I have a nordictrack 3500. It goes up to 12 mph, however it
I have a nordictrack 3500. It goes up to 12 mph, however it is completely off. I can press 6.0 speed and the display will read 12.9. It is hard for me to guage how far I am actually running. How do I … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,100 satisfied customers
To whom it may concern. I replaced the battery for my heart
To whom it may concern. I replaced the battery for my heart monitor belt but the heart rate funaction on my Garmin 305 Forerunner watch still does not work. I have now recently ordered and received a … read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
I have nordictrack audiostrider 990 that I just got and assembled
I have nordictrack audiostrider 990 that I just got and assembled today. Doesnt start programs, register revolutions or act like im using it when I am… read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

6,100 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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