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Motor does not turn consistently while walking. Where do I…

Customer Question
Motor does not turn...

Motor does not turn consistently while walking.

Technician's Assistant: What's the brand/model of your equipment?

Where do I find module number?

Technician's Assistant: The Fitness Equipment Technician will be able to walk you through that. How long has this been going on with your equipment? What have you tried so far?

One day. Have checked the motor.

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

Does not have enough power to turn treadmill while on it.

Submitted: 4 months ago.Category: Exercise Equipment
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Answered in 25 minutes by:
3/19/2018
Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4,997
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
Verified

You can find the model number on a sticker along the frame of the treadmill. usually if you fold it up, it is located close to the plastic motor cover.

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treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4,997
4,997 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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treadmilltech

treadmilltech

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20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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I have over 10 years experience in all fields of fitness equipment repair and service.

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Neil

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NZCE Electronics and Computing

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Matthew

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20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

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Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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