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My nordictrack starts and shuts down in seconds. Just

Customer Question
HI, My nordictrack starts...

HI, My nordictrack starts and shuts down in seconds

Technician's Assistant: How long has this been going on with your NordicTrack? What have you tried so far?

Just started (after my husband moved it) checked the motor, the speed sensor not sure what else to check or how

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

Thats it thank you

Submitted: 4 months ago.Category: Exercise Equipment
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Answered in 5 minutes by:
3/19/2018
Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 6,025
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
Verified
Hi my name is ***** ***** your having an issue with your treadmill. What is your model number?
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Customer reply replied 4 months ago
A2105
Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
Does it speed up then shut off?
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Customer reply replied 4 months ago
you turn it on it speeds up and then shuts off
Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
1) Unplug the treadmill from the wall.2) Remove the motor hood.3)Check and see if your controller has three speed wires labeled H, W, and L or a unified wiring harness labeled H, W, and L from the console. If not, you have a digital controller and full speed upon power up is always a failed controller. No need for further testing, you need to replace the controller.
I hope this helps. Please take a minute to rate my answer because we work on the honor system and we only get compensated if we get a rating. Thank you for your question.
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Customer reply replied 4 months ago
I don't know what unified wiring harness means?
Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
Just a harness that runs straight from the console to the controller.
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Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
Sorry for the delay my internet went out. Yes, the controller needs replaced. I believe that particular controller is a mc2100-12a. There is a small rectangular sticker by the big square component on the board, it has your board number. Thanks for the question.
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Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
We work on the honor system so if you could please take a minute to rate my service(5 stars is the best) I would appreciate it. This is the only way I get compensated for my service. By rating me doesn't end the question and you can still ask any follow up questions you have. Thanks for allowing me to help you with your question. Have a wonderful day.
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Exercise Equipment Technician: treadmilltech, Technician replied 3 months ago

Were you able to replace the controller?

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Category: Exercise Equipment
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