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My image 15.0 r treadmill worked fine the other day. Now,

Customer Question
My image 15.0 r...

My image 15.0 r treadmill worked fine the other day. Now, when I try to begin walking, the motor tries for half a second, the belt moves just a tiny bit and then it all stops. The belt wont budge

Technician's Assistant: What's the brand/model of your equipment?

Image 15.0 r Step Counter

Technician's Assistant: How long has this been going on with your equipment? What have you tried so far?

If tried different source of power. Same. Tried aligning the belt, but it was pretty much already aligned. No rubbing on sides, etc.

Submitted: 5 months ago.Category: Exercise Equipment
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Answered in 1 minute by:
3/18/2018
Exercise Equipment Technician: Dan, Master Tech and Repair Facility Trainer replied 5 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: Exercise Equipment
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.
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Welcome to the site! I'm Dan. How old is your treadmill? What kind of servicing has been done to it in the past?

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Customer reply replied 5 months ago
It’s about 8 years old. Before< i’ve Just kept the belt aligned
Exercise Equipment Technician: Dan, Master Tech and Repair Facility Trainer replied 5 months ago

Any strange noises or smells?

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Customer reply replied 5 months ago
No
Exercise Equipment Technician: Dan, Master Tech and Repair Facility Trainer replied 5 months ago

OK, stand on the floor beside the treadmill and try to start it. Does it do the same thing?

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Exercise Equipment Technician: Dan, Master Tech and Repair Facility Trainer replied 5 months ago

OK, it sounds like the walking belt & deck need to be lubricated. Has it ever been lubricated?

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Exercise Equipment Technician: Dan, Master Tech and Repair Facility Trainer replied 5 months ago

Are you still with me?

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