Exercise Equipment

Exercise equipment repair questions? Ask a technician

Ask an Expert,
Get an Answer ASAP!

Getting error code E1 on my Horizon treadmill. And I even…

Customer Question
Getting error code E1...

Getting error code E1 on my Horizon treadmill

Technician's Assistant: Is the error code still there after the machine is unplugged and restarted?

Yes and I even applied the silicone

Technician's Assistant: When was the equipment last serviced?

Never

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

I would like servicing

Submitted: 4 months ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Answered in 9 minutes by:
3/15/2018
Exercise Equipment Technician: treadmilltech, Technician replied 4 months ago
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 5,976
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
Verified
A treadmill will shut down/slow down from to much friction which is due to high motor current because the walkbelt and deck are not properly lubricated. Take an amperage reading from the motor and if it is above 10-12 amps steadily I would recommend replacing the walking board and controller because the lack of lubricant has weakened the controller beyond repair and caused the walking board unrepairable damage.
Ask Your Own Exercise Equipment Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an exercise equipment technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask treadmilltech Your Own Question
treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 5,976
5,976 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

treadmilltech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

5,976 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
I'm getting an E1 error code. It won't start running. Let me
I'm getting an E1 error code. It won't start running … read more
Harry
Harry
2,035 satisfied customers
I just bought a used horizon t101 treadmill 2 days ago. It
Hello I just bought a used horizon t101 treadmill 2 days ago. It worked great when I tested it at the house no issues whatsoever. I tested it for over 10 min. Then when I reassembled it yesterday and … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have an E1 Horizon CT5-2 and it will run for a few minutes
I have an E1 Horizon CT5-2 and it will run for a few minutes and then stoop dead. It gives an error message of E1. I couldn't find this message anywhere. How do I fix it? … read more
J.T.
J.T.
Technician
1,231 satisfied customers
My horizon t101 says to lube belt. It now doesn't work. Who
my horizon t101 says to lube belt. It now doesn't work. Who do I get to fix it? … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
My treadmill T101 is showing an E1 error code and shuts
My treadmill T101 is showing an E1 error code and shuts down … read more
J.T.
J.T.
Technician
1,231 satisfied customers
My horizon treadmill CT 5.4 gives E 1 message. Not sure what
Not sure what it is. I replaced the treadmill belt and drive belt it starts but then E 1 message. … read more
Louie
Louie
Technician
Associate Degree
57 satisfied customers
I have a Horizon CT5.4 treadmill and started intermittently
Hello,I have a Horizon CT5.4 treadmill and started intermittently getting an E1 error message. Some times when I the belt goes to start nothing happens and I get the E1 error message. Randomly some da… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I have a Horizon Fitness T101 CT5.3 treadmill. I am
I have a Horizon Fitness T101 CT5.3 treadmill. I am receiving the E1 error. I opened the housing and cleaned out all accumulated dust but the E1 error re-appears after about 20 - 30 minutes.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I have a T101 horizon treadmill, it starts, runs 15-20
I have a T101 horizon treadmill, it starts, runs for about 15-20 seconds then slows to a stop, it waits for about 3-5 seconds try's to start again and then quickly stops with the e1 error. A small red… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Horizon Omega treadmill and it's giving me an E1
Hi i have a Horizon Omega treadmill and it's giving me an E1 error, I've taken the hood off and when I power it up i get all ZEROS with 2 red lights on, but if I press the speed button to get it start… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
It's the e1 error message on the Horizon t101 treadmill the
Customer: ***** ***** It's the e1 error message on the Horizon t101 treadmill the treadmill starts and the belt moves, but as soon as i step on the belt, it stops … read more
J.T.
J.T.
Technician
1,231 satisfied customers
My horizon t101 treadmill runs for 5-10 miniutes seems to speedup
My horizon t101 treadmill runs for 5-10 miniutes seems to speedup then stops error code E1. Have already replaced motor control board… read more
J.T.
J.T.
Technician
1,231 satisfied customers
HOrizon dt680 would not run. Control panel worked and beeped
HOrizon dt680 would not run. Control panel worked and beeped but threadmill belt would not move and unit did not incline. Could hear clicks. Calibrated, got E1. Loosened motor drive belt, connected dc… read more
treadmilltech
treadmilltech
Technician
5,976 satisfied customers
my horizon omega treadmill stops working after 1 to 2 minutes.
my horizon omega treadmill stops working after 1 to 2 minutes. E1 code is displayed after it stops.… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I have an horizon omega II treadmill and i have misplaced the
I have an horizon omega II treadmill and i have misplaced the manual for same. It worked perfectly 24 hours ago but now reads E1 and cuts out after running for only 10 seconds. Could you tell me what … read more
treadmilltech
treadmilltech
Technician
5,976 satisfied customers
my 2001 Horizon Fitness treadmill got wet and when i turned
my 2001 Horizon Fitness treadmill got wet and when i turned it on the belt went at full speed. I bought a new lower motor control board and installed it, tried to calibrate, gave me an E1 code on the … read more
treadmilltech
treadmilltech
Technician
5,976 satisfied customers
fault code E1 is showing on my horizon quantum II treadmill
fault code E1 is showing on my horizon quantum II treadmill do you know what this means thanks.… read more
treadmilltech
treadmilltech
Technician
5,976 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x