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Sears came and diagnosed a Proform 620 xp, Told me need new…

Customer Question
Sears came and diagnosed...

Sears came and diagnosed a Proform 620 xp, Told me need new motor, however he did not test it using voltage reader or anything. Can u diagnose a bad motor just by walking on it?

Technician's Assistant: What ProForm model do you have?

620 xp

Technician's Assistant: How long has this been going on with your ProForm? What have you tried so far?

Running belt started slipping, it does it more for my hubby who weighs more than me, adjusted the bolts on rear ends,centered the belt, lubricated under belt with silicone lube

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

Unit is 11 years old ok

Submitted: 4 months ago.Category: Exercise Equipment
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
2/14/2018
Exercise Equipment Technician: Harry, Engineer replied 4 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,408
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Exercise Equipment Question
Customer reply replied 4 months ago
sure
Exercise Equipment Technician: Harry, Engineer replied 4 months ago

Yes, you can.

Ask Your Own Exercise Equipment Question
Customer reply replied 4 months ago
i cancelled my membership, did't understand y'alls pricing model, no need to answer
Exercise Equipment Technician: Harry, Engineer replied 4 months ago

OK

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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