Exercise Equipment

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My elliptical is sticking at the top of the slide. Intermix
my elliptical is sticking at the top of the slide JA: What's the brand/model of your equipment? Customer: intermix acostics 2.0 JA: How long has this been going on with your equipment? What have you t… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a treadmill, an EXP2000i. The tread keeps slipping to
Hi, I have a treadmill, an EXP2000i. The tread keeps slipping to the left, and when I tried adjusting it (p. 27 in the manual), it wouldn't tighten on the left side. It will loosen and tighten on the … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
The resistance shifts some times by itself becoming much
The resistance shifts some times by itself becoming much more than set. Making it more difficult to paddle. … read more
Harry
Harry
2,219 satisfied customers
Console weight loss button and performance button not
console weight loss button and performance button not working,but heart rate monitor is.Just replaced the batteries. … read more
Harry
Harry
2,219 satisfied customers
I have a rear wheel elliptical and the left arm hit a weight
Hello. I have a rear wheel elliptical and the left arm hit a weight that is causing the wheel to scrub. I desire to get it repaired, but I do not know anyone. … read more
Harry
Harry
2,219 satisfied customers
My new C9.5 is not functioning properly. The step ramp does
Hi. My new C9.5 is not functioning properly. The step ramp does not work. I've tried the maintenance mode calibration and it fails.The resistance seems to be backwards..and constant knocking or snappi… read more
J.T.
J.T.
Technician
1,231 satisfied customers
My brand new nordictrack 2450 (1 day old) has the belt
My brand new nordictrack 2450 (1 day old) has the belt slipping on inclines and can easily be pushed while off. … read more
J.T.
J.T.
Technician
1,231 satisfied customers
One of the wheels vibrates on my, Octane, Octane Q45, bought
Octane Q45, bought it used. I've tried cleaning the wheels and ramps, but still get vibration … read more
Louie
Louie
Technician
Associate Degree
57 satisfied customers
Sole E25 Elliptical jumps track. Two months, clean and
Sole E25 Elliptical jumps track. JA: How long has this been going on? Customer: Two months JA: What troubleshooting have you tried? Customer: clean and relube rails. Replaced bushings. JA: The equipme… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
My NordicTrack CX 998 has its ramp stuck at the ghest
My NordicTrack CX 998 has its ramp stuck at the highest elevation. I've followed the trouble-shooting suggestions in the owner's manual but the ramp will not lower. How can this be fixed?… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I have a NordicTrack ACT elliptical and it is squeakiing.
I have a NordicTrack ACT elliptical and it is squeakiing. It sounds like it is coming from beneath the pedals. It has a metal runner that slides over plastic wheels that have a texture or tread on the… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
Hello. have a EFX 5.21si that makes a clicking noise, like
Hello. have a EFX 5.21si that makes a clicking noise, like a broken idler. The belts and pulleys are aligned - the belts are not jumping a grove. Any ideas?… read more
J.T.
J.T.
Technician
1,231 satisfied customers
I am getting a clicking noise when I pedal in the forward direction
I am getting a clicking noise when I pedal in the forward direction on my precor elliptical cross trainer. It does not occur when I go in reverse and sometimes not if I am going forward slowly. The cl… read more
J.T.
J.T.
Technician
1,231 satisfied customers
I have a 10 year old EFX 5.17 used daily, generally with cross
I have a 10 year old EFX 5.17 used daily, generally with cross ramp at 4 and resistance at 1, in perfect condition except for a roughness and knocking sound and feeling as the right pedal reaches its … read more
J.T.
J.T.
Technician
1,231 satisfied customers
Recently bought a Nordictrack Commercial 1500 and after just
Recently bought a Nordictrack Commercial 1500 and after just two weeks it started making a banging sound. After removing the front lid, it was obvious it was the front roller (left side only). The fro… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
how do I get the belton a nordic trac asr700 elliptical I
how do I get the belton a nordic trac asr700 elliptical? I bought a new one because it was making a clunking noise when in use and the old belt fell off, when I put it back on it still made the noise … read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a Nordictrack CX998 eliptical. It works fine, but i
I have a Nordictrack CX998 eliptical. It works fine, but i am missing the instruction and care manual. I need to lubricate it and don't know how or where. Please advise… read more
Matthew
Matthew
Technician
University, Vocational, Technical School,
135 satisfied customers
I have a Nordictrack Autostrider 990, model NTEL 7906.1, elliptical
I have a Nordictrack Autostrider 990, model NTEL 7906.1, elliptical machine. It has developed a squeaking noise, which I think I have narrowed down to the front left roller. I'm inclined to buy a new … read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

4,955 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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