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I am trying to get a hold of someone to help me trouble shoot my Nordic track treadmill model C910I but no one seems to want to help

Technician's Assistant: How long has this been going on with your C910I? What have you tried so far?

Only runs at speeds of 9 and higher, red light on a steady blink and smells like a burning motor within a minute of turning it on, the motor is coold to the touch.

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

Not really just looking for ideas of how to get it to run properly again, there are only 3 main parts to it, the motor, circuit board and a coil, I think?

Submitted: 7 months ago.Category: Exercise Equipment
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Answered in 1 day by:
1/20/2018
Exercise Equipment Technician: Dan, Master Tech and Repair Facility Trainer replied 6 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: Exercise Equipment
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.
Verified

Welcome to the site! Sure, I can help you troubleshoot. Can you give me more details about the 9mph issue? Does it shoot up to 9 as soon as you turn the console on?

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treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
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Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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treadmilltech

treadmilltech

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20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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Neil

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NZCE Electronics and Computing

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20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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