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I am trying to get a hold of someone to help me trouble

Customer Question
I am trying to...

I am trying to get a hold of someone to help me trouble shoot my Nordic track treadmill model C910I but no one seems to want to help

Technician's Assistant: How long has this been going on with your C910I? What have you tried so far?

Only runs at speeds of 9 and higher, red light on a steady blink and smells like a burning motor within a minute of turning it on, the motor is coold to the touch.

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

Not really just looking for ideas of how to get it to run properly again, there are only 3 main parts to it, the motor, circuit board and a coil, I think?

Submitted: 1 month ago.Category: Exercise Equipment
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Answered in 1 day by:
1/20/2018
Exercise Equipment Technician: Dan, Master Tech and Repair Facility Trainer replied 1 month ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: Exercise Equipment
Satisfied Customers: 7,409
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.
Verified

Welcome to the site! Sure, I can help you troubleshoot. Can you give me more details about the 9mph issue? Does it shoot up to 9 as soon as you turn the console on?

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treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4,753
4,753 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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treadmilltech

treadmilltech

Technician

4,753 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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J.T.

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1,143 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

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205 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

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20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

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National electronic warranty inc service provider with 8 years experience and manufacturer certified

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Daniel

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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