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My IMPEX ME 709 bike is making a clunking sound. It seems to…

Customer Question
My IMPEX ME 709...

My IMPEX ME 709 bike is making a clunking sound. It seems to be coming from the right side.

Technician's Assistant: When did you first hear this sound?

It started about 2 weeks ago but I adjusted the tension knob and it stopped. Then a few days ago it started back up again and trying to adjust the tension knob isn't working.

Technician's Assistant: When was the equipment last serviced?

I've only owned it 3 months

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

I was told it could be that the flywheel is damaged and the ball bearings may be loose???

Submitted: 6 months ago.Category: Exercise Equipment
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Answered in 5 hours by:
1/8/2018
Exercise Equipment Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,606
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4,995
4,995 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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treadmilltech

treadmilltech

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Matthew

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20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Fitness Equipment Doctor

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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