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I have an Pro-form 9.0 ET Model No.PFEL01014.0 currently…

Customer Question
I have an Pro-form...

I have an Pro-form 9.0 ET Model No.PFEL01014.0 currently experiencing issue with the fly wheel where the cable goes into it. There is a white plastic piece the keeps clicking preventing resistance levels while exercising. Can you please assist I have it apart.

Technician's Assistant: When did you first hear this sound?

A week ago or so.

Technician's Assistant: When was the NO.PFEL01014.0 last serviced?

I do what I can from home as I am pretty handy

Submitted: 6 months ago.Category: Exercise Equipment
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 day by:
1/8/2018
Exercise Equipment Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,611
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
Can we talk in the morning?
Exercise Equipment Technician: Harry, Engineer replied 6 months ago

Yes

Ask Your Own Exercise Equipment Question
Customer reply replied 6 months ago
Harry,
Sorry I am late, let me know if you would like to continue. I really would like to get this fixed.
Customer reply replied 6 months ago
Are you available?
Exercise Equipment Technician: Harry, Engineer replied 6 months ago

How old is the machine?

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treadmilltech, Technician
Category: Exercise Equipment
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Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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treadmilltech

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20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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