Exercise Equipment

Exercise equipment repair questions? Ask a technician

Ask an Expert,
Get an Answer ASAP!

We have an elliptical ATC 2 years old suddenly no power. Few…

Customer Question
We have an elliptical...

We have an elliptical ATC 2 years old suddenly no power

Technician's Assistant: When did this screen problem start with your equipment?

Few days ago

Technician's Assistant: When was it last serviced?

Never

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

Just need some advice

Submitted: 7 months ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Answered in 10 hours by:
1/7/2018
Exercise Equipment Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: Exercise Equipment
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.
Verified

Welcome to the site! I'm Dan.

Is this a Nordictrack ACT elliptical? Also, what do you mean by "no power"? Are there any signs of life whatsoever? Last, are you sure the outlet is operational?

Ask Your Own Exercise Equipment Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an exercise equipment technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask treadmilltech Your Own Question
treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 5,042
5,042 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

treadmilltech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

5,042 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
I need repair done on my elliptical but i cannot find the
hi, i need repair done on my elliptical but i cannot find the serial number anywhere … read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
I have an epic a32e elliptical, it won't come on when the
I have an epic a32e elliptical, it won't come on when the switch is flipped. Verified power, the small control board inside the housing comes on as indicated by a red led but the console never does an… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
We purchased a vision fitness elliptical from a neighbor
we purchased a vision fitness elliptical from a neighbor that was moving, when we received it everything was working but a year in the display doesn't seen to be working. all that come up on the displ… read more
Dan
Dan
Master Tech and Repair Facility Trainer
7,481 satisfied customers
My Schwinn 470 elliptical won't incline. It moves at little
My Schwinn 470 elliptical won't incline. It moves at little at out set of increasing but that is all. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Our Spirit XE 195 Elliptical is about a year old and is used
Our Spirit XE 195 Elliptical is about a year old and is used every day. it suddenly became very difficult to pedal. We need it and need help finding a repair person. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
My octane fitness suddenly stopped working. Forward motion
My octane fitness suddenly stopped working. Forward motion sounds like a card attached to a bike spoke and has strong resistance but can do backward motion fine. … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Nordic Track cx 998 elliptical machine and the
Hi, I have a Nordic Track cx 998 elliptical machine and the wheels/arms are completely stuck and won't rotate... it's as if it got off the track … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Sole E95 that I bought used about a year ago. When
Hi. I have a Sole E95 that I bought used about a year ago. When I bought it I noticed that the maximum resistance setting didn't have enough resistance and it's the same today, has not changed. I did … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
My 2 year old sole elliptical E-35 has been working great
My 2 year old sole elliptical E-35 has been working great until this am. In the middle of my workout, suddenly I can hardly move the foot pads in their natural motion. It's as if I am working at the t… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
We have a Matrix self powered elliptical that suddenly became
We have a Matrix self powered elliptical that suddenly became very hard to move the foot platforms and arms. With extreme effort it will move and the control panel will come on but it does not become … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I have an 8 year old Life Fitness X5 Elliptical Trainer serial
I have an 8 year old Life Fitness X5 Elliptical Trainer serial # ***** It will not power up. I have, of course, checked to ensure that everything is plugged in and connected and that the ac outlet is … read more
Louie
Louie
Technician
Associate Degree
57 satisfied customers
I have a pace Master Pro plus elliptical not working.
I have a pace Master Pro elliptical not working. It's giving me an error code "Hi Acc Err"… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I have a Proform 420 ce elliptical and it suddenly stopped
I have a Proform 420 ce elliptical and it suddenly stopped working. I can see a little bit of power but non of the buttons work and it makes like a pulsating noise. I bpought a new power plug and it s… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Hi, I have a Life Fitness Elliptical that has recently
Hi, I have a Life Fitness Elliptical that has recently developed a problem with the screen display. On starting to up the machine, nothing comes up on the screen I.e. It remains black. By running in r… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have the Horizon EX 59 Elliptical Trainer. It is less than
I have the Horizon EX 59 Elliptical Trainer. It is less than one year old and it has suddenly stopped working. I plugged it in and it has no power. I tried several outlets and they are all working pro… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
We have a Freemotion XTE Elliptical machine that we bought
We have a Freemotion XTE Elliptical machine that we bought at Costco f few years ago. It is a great machine but recently has started squeaking and the longer you are on it the more it squeaks. I have … read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
I have a Nordictrack elliptical I purchased from Sears several
I have a Nordictrack elliptical I purchased from Sears several years ago. The display has suddenly stopped working, fan won't function, resistance can' t be changed… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
I have a Nordictrack Elliptical e9 that is about 10 years old.
I have a Nordictrack Elliptical e9 that is about 10 years old. It is shaky (we've just moved it.) when we use it. I've tried tightening the bolts but it still shakes and doesn't feel as solid as it us… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x