Exercise Equipment

Exercise Equipment Repair Questions? Ask a Technician

Ask an Expert,
Get an Answer ASAP!

Exercise Equipment

Keyboard is slow to respond to any changes in program.

Customer Question
Keyboard is slow to...

Keyboard is slow to respond to any changes in program

Technician's Assistant: What's the brand/model of your equipment?

Nordic Track T5.5

Technician's Assistant: How long has this been going on with your equipment? What have you tried so far?

Tried nothing, and for a long time, like over 6 months

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

Not really

Submitted: 1 month ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Answered in 2 hours by:
1/6/2018
Exercise Equipment Technician: Dan, Master Tech and Repair Facility Trainer replied 1 month ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: Exercise Equipment
Satisfied Customers: 7,408
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.
Verified

Welcome to the site! I'm Dan, and I'd be happy to help. It looks like you've gone over some basic information with our automated system, so I just have a couple questions to make sure I know what's going on.

How old is your Nordictrack? Did you purchase it new?

Ask Your Own Exercise Equipment Question
Customer reply replied 1 month ago
2012 and yes, however, go figure, I jumped on today and it seem up to speed....its kinda of hit and miss...but I will say, knowing it was "slow" I didn't step on the track until it was like 4.5 and then I ease up from there...7.5 is my limit, (i'm 63!) lol
Exercise Equipment Technician: Dan, Master Tech and Repair Facility Trainer replied 1 month ago

When you say it's "slow" are you referring to its ability speed up and slow down? How about the incline, or other buttons? I'm trying to narrow this down to a motor problem (speed) or an electrical issue (if other buttons are also slow to respond).

Dan

Ask Your Own Exercise Equipment Question
Ask treadmilltech Your Own Question
treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4,753
4,753 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

treadmilltech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

4,753 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,143 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

205 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

56 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
I have a health rider h20x recumbent bike brand new the
Hi there I have a health rider h20x recumbent bike brand new the display will only display 0's no matter what I do o have adjusted the reed switch and everything it also displays stop in the left hand… read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
I have a Nordic Track and it won't let me start it. It show
I have a Nordic Track and it won't let me start it. It show laps and is frozen up. I have used the reset switch several times and it does not let me get on it and walk. … read more
Dan
Dan
Master Tech and Repair Facility Trainer
7,408 satisfied customers
I have an Xterra FS1.5 elliptical which was recently
I have an Xterra FS1.5 elliptical which was recently assembled. It appears the resistance is on high at all levels. Any idea what could be causing this situation.… read more
Harry
Harry
872 satisfied customers
When I turn my treadmill on for the first time it trips a
When I turn my treadmill on for the first time it trips a breaker … read more
Harry
Harry
872 satisfied customers
Whining noise gets louder under higher speed and more drag.
Whining noise gets louder under higher speed and more drag. Husband thinks motor but it turns freely. Belt is centered and tension us fine. … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
Our Nordic Track Treadmill Model: NTL 99020. Nordic Track
Nordic Track Treadmill C1800 , Model Nr. 99020 , Serial # R30121610 makes squiking Noise. The Repairman from Sears would not touch the … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
I have an issue with Smooth Fitness 7.1hr. I was chatting
I have an issue with Smooth Fitness 7.1hr. I was chatting with someone 2 hrs ago. Lost connection. Was it you? … read more
Harry
Harry
872 satisfied customers
We replaced MCB and when we turned it back on the belt
We replaced MCB and when we turned it back on the belt immediately started moving and increasing in speed until we pulled the plug. … read more
Harry
Harry
872 satisfied customers
Fan runs constantly, no display or controls. This morning.
fan runs constantly, no display or controls JA: When did this screen problem start with your equipment? Customer: this morning JA: When was it last serviced? Customer: not sure purchased used JA: Anyt… read more
J.T.
J.T.
Technician
1,143 satisfied customers
Sure, I have a freemotion 350 R recumbent bike that started
Sure, I have a freemotion 350 R recumbent bike that started skipping yesterday, like a road bike jumping gears … read more
Dan
Dan
Master Tech and Repair Facility Trainer
7,408 satisfied customers
It will not run. I'm not sure. I purchased it from amazon.
I'm not sure. I purchased it from amazon. The seller is sheepfun. It is all boxed up now awaiting return. I thought I would try one last ditch effort at repair before returning it. … read more
Harry
Harry
872 satisfied customers
I am trying to find a manual for an Encore 2500 Stability
I am trying to find a manual for an Encore 2500 Stability Extension System treadmill. It does not run when I plug it in. Nothing appears in the display panel. I pulled the bottom up so I could try to … read more
Louie
Louie
Technician
Associate Degree
56 satisfied customers
My resistance on 630a arc trainer sometimes don't work.
My resistance on 630a arc trainer sometimes don't work … read more
Harry
Harry
872 satisfied customers
Nothing with the ccomputer I have two broken pieces on my
nothing with the ccomputer I have two broken pieces on my Anccheer treadmill. … read more
Dan
Dan
Master Tech and Repair Facility Trainer
7,408 satisfied customers
I have a Proform 500 LE that is making clanking sound. IT
I have a Proform 500 LE that is making clanking sound. IT sounds like it is coming from the flywheel. … read more
Harry
Harry
872 satisfied customers
The band of the treadmill stopped moving. It can still
The band of the treadmill stopped moving. It can still change the inclination, but the band stopped rotating. The treadmill was bought in 2013. … read more
Dan
Dan
Master Tech and Repair Facility Trainer
7,408 satisfied customers
I have a Nordictrack 1630 pro When i power it on and insert
I have a Nordictrack 1630 pro When i power it on and insert clip the display shows three rows of lights moving constantly from left to right and nothing works … read more
Harry
Harry
872 satisfied customers
Weider, Platinum, XP 800. Will not recalibrate, After
Weider, Platinum, XP 800. Will not recalibrate, After manually turning the tension all thread screw all the way to the right, then plugging it in, it just returns to the left. … read more
Dan
Dan
Master Tech and Repair Facility Trainer
7,408 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x