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I have a nordictrack xi11 incline trainer and when i am

Customer Question
I have a nordictrack...

I have a nordictrack xi11 incline trainer and when i am using it as a traditional treadmill it is not maintaining a 1-3 degree incline. if i am walking at a steeper incline it does fine.

Technician's Assistant: How long has this been going on with your XI11? What have you tried so far?

It started about 3 months ago. i usually don't run but wanted to start again, i have reset the settings, and calibrated the incline too many times to count

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

That should do it

Submitted: 4 months ago.Category: Exercise Equipment
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Answered in 1 day by:
1/5/2018
Exercise Equipment Technician: Harry, Engineer replied 4 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,021
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Exercise Equipment Technician: Harry, Engineer replied 4 months ago

How old is the treadmill?

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Customer reply replied 4 months ago
4 years
Exercise Equipment Technician: Harry, Engineer replied 4 months ago

What is your zip code?

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Customer reply replied 4 months ago
49431
Exercise Equipment Technician: Harry, Engineer replied 4 months ago

Please call:

McLain Fitness

(###) ###-####/p>
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Customer reply replied 4 months ago
I just spent $32 for you to tell me to call a repairman?
Exercise Equipment Technician: Harry, Engineer replied 4 months ago

I do not handle pricing as a technician but you will need someone on site to take a look. Sorry, to deliver the bad news but I am only a messenger in the situation.

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Harry
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,021
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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