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I have the Nordictrack X11i treadmill and YouTube videos and
I have the Nordictrack X11i treadmill and YouTube videos and some internet sites will not load. I get a message saying "video can not load" … read more
treadmilltech
treadmilltech
Technician
High School or GED
5,361 satisfied customers
Nordic Track Treadmill - iFit software issue - I am writing
Nordic Track Treadmill - iFit software issue -I am writing in regard to my brand new 2450 treadmill. I received and assembled my treadmill on approximately 10/5/18, which at that time until 12/30/18, … read more
Matthew
Matthew
Technician
University, Vocational, Technical School,
135 satisfied customers
I have Nordic Track x9i. When you turn it on, it just shows
hi, I have Nordic Track x9i. When you turn it on, it just shows the screen where it is trying to connect to iFit.com. The progress bar does move. It used to connect w/o problem then little by little t… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,361 satisfied customers
I have a Nordick Track incline trainer x11 and there is a
Hi, I have a Nordick Track incline trainer x11 and there is a liquid (looks like oil) is leaking onto the floor mat. Do I need to stop using the machine? And, what do I need to do to fix it. … read more
treadmilltech
treadmilltech
Technician
High School or GED
5,361 satisfied customers
IFIT does not load. Can not use treadmill. PFTL 13115.2. It
It has happened several times in the past three months, so we stopped shutting it off. But it just keeps getting worse. I have restarted. Checked to see if there were firmware updates. Unplugged. … read more
Harry
Harry
Engineer
3,571 satisfied customers
All the console buttons on x9i incline trainer send same
all the console buttons on x9i incline trainer send same code: "quick speed 5.0 mph" after firmware update and "reset to factor defaults" doesn't fix it. … read more
treadmilltech
treadmilltech
Technician
High School or GED
5,361 satisfied customers
I have nordicktrack c 1270 treadmill. What does “IPad
I have nordicktrack c 1270 treadmill. What does “IPad compatible” mean? … read more
treadmilltech
treadmilltech
Technician
High School or GED
5,361 satisfied customers
My Ifit software isn't working. When I tried to reinstall
My Ifit software isn't working. When I tried to reinstall via http://bit.ly/Ifitfix, the process Would not work and gave me a no SD card warning. … read more
Harry
Harry
Engineer
3,571 satisfied customers
I have a NordicTrack x11i incline trainer. when the machine
hi i have a NordicTrack x11i incline trainer. when the machine is turned on, i get a message on the screen that says "Whoops! an error occurred." it won't boot up from there. i've turned it on and off… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,361 satisfied customers
Have a Nordic Track Incline Trainer X11i, the incline isn't
Have a Nordic Track Incline Trainer X11i, the incline isn't calibrating, won't level out to zero incline … read more
Dan
Dan
Calibration and Repair Center Supervisor
Associate Degree
7,431 satisfied customers
I have a nordic track e 7.5 i and it doesn't connect to my
Hi, I have a nordic track e 7.5 i and it doesn't connect to my ifit app on my iphone … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
10,181 satisfied customers
When I start my incline trainer it will run and actually
When I start my incline trainer it will run and actually increase speed for a minute and then come to a complete stop … read more
J.T.
J.T.
Technician
1,231 satisfied customers
I have a NordicTrack Commercial 2150 treadmill. I have never
I have a NordicTrack Commercial 2150 treadmill. I have never updated the firmware until last week. When it attempts to load the update, it keeps failing. I would like to get it back to its original st… read more
Pete
Pete
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Bachelor's Degree
10,181 satisfied customers
I recently bought a Nordic tract FS7i Trainer with the Ifit
Good Morning, I recently bought a Nordic tract FS7i Trainer with the Ifit subscription for the screen displays. I can not get the screen to do anything but continue to try and load the ifit program. I… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
2,500 satisfied customers
I just bought a Nordic track incline trainer X11i, the machine
I just bought a Nordic track incline trainer X11i, the machine does not recognize the magnet key, even though it is in place it asks that I put in the key and then shuts off after 5 mins. I cannot get… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
2,500 satisfied customers
I recently moved and everytime I power up my nordic track treadmill,
I recently moved and everytime I power up my nordic track treadmill, i continually get a message " unable to load machine info. Please connect to internet". This is preventing me from doing anything f… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,361 satisfied customers
Proform 2500, did a firmware update on ifit and the
Proform 2500, did a firmware update on ifit and the operating system on the treadmill isn't working at all now. It lost the preprogrammed workouts and maps and now every minute or so is tryin gto relo… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
10,181 satisfied customers
My nordic track incline trainer is not functioning properly.
My nordic track incline trainer is not functioning properly. The belt started making an unusual sound and will stop at times if I get on the trainer and try to use it.… read more
Stevebuckley2
Stevebuckley2
Associate Degree
461 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

5,361 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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