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I have a nordictrack ACT which has a noticeable "thunk" in
I have a nordictrack ACT which has a noticeable "thunk" in the cycle. I feel it only in the left pedal, and it only occurs when that pedal crank is down at the six o clock position. I can jocky it bac… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,231 satisfied customers
I have a nordictrack ACT NTEL08911.0. There is a knock on
i have a nordictrack ACT NTEL08911.0. There is a knock on the left side of the stride pedel … read more
treadmilltech
treadmilltech
Technician
High School or GED
5,231 satisfied customers
I have a knock in the crank of my Pro-Form XP 185 U exercise
I have a knock in the crank of my Pro-Form XP 185 U exercise bike. It is heard when the left pedal is at 6:00. Also I can hear the knock when I grab both pedals and shake the crank. On your exploded d… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,977 satisfied customers
Getting an error 35 Error Right Stride No Feedback Open on
Getting an error 35 Error Right Stride No Feedback Open on my Q47ce We replaced the actuator motor last January.… read more
J.T.
J.T.
Technician
1,231 satisfied customers
my new Nordic elite A.C.T. is making a knocking noise when
my new Nordic elite A.C.T. is making a knocking noise when applied pressure over 7mph just opened it up to see what was going on. I don't see anything rubing. It's doesn'take the sound unless weight i… read more
Pete
Pete
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Bachelor's Degree
9,977 satisfied customers
The right pedal of my ProForm 1110e keeps falling off the track
The right pedal of my ProForm 1110e keeps falling off the track at the end of the stride. Any fix or adjustments?… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
The resistance on a Precor EFX 546 self powered elliptical
The resistance on a Precor EFX 546 self powered elliptical is inconstant. When pedaling forward the resistance has to be set around 14 before any noticeable change occurs. While it is set at 14 and pe… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
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I have a schwinn 418 ellliptical trainer. It has a knock once
I have a schwinn 418 ellliptical trainer. It has a knock once every revolution on the left side. I used wd-40 on the bearings. If you keep your heel flat (do not lift it), the knock does not occur.… read more
J.T.
J.T.
Technician
1,231 satisfied customers
while on my Nordictrack 990 Elip....my left step dropped lower
while on my Nordictrack 990 Elip....my left step dropped lower than my right. Now it feels uneven as I stride… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,231 satisfied customers
my octane q47ce has an error code: right stride over current.
my octane q47ce has an error code: right stride over current. is there anything i can replace myself to correct this problem?… read more
J.T.
J.T.
Technician
1,231 satisfied customers
I have an octane q45, I plug it in, it sounds like it is setting
I have an octane q45, I plug it in, it sounds like it is setting up then stoprs, I get an Err 3 message. Can I fix this myself? Read more: I have an octane q45 that plugs in, sounds like it is setting… read more
J.T.
J.T.
Technician
1,231 satisfied customers
There is a "gap" between the adjustment bracket and the
There is a "gap" between the adjustment bracket and the crank arm of my pro form stride select 825 elliptical. How do I "tighten" or "adjust" so there is no gap. I was told to take the adjustment knob… read more
Matthew
Matthew
Technician
University, Vocational, Technical School,
135 satisfied customers
I have the golds gym 410 stride trainer and when I put it
I have the gold's gym 410 stride trainer and when I put it together last night it was working fine and then this morning I got on it and it was grinding and hard to move so we looked in side and loose… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,231 satisfied customers
I have an octane q45 that plugs in, sounds like it is setting
I have an octane q45 that plugs in, sounds like it is setting up but does not run the programs. I can't get a service tech to respond to my calls.… read more
J.T.
J.T.
Technician
1,231 satisfied customers
I have a 10 year old EFX 5.17 used daily, generally with cross
I have a 10 year old EFX 5.17 used daily, generally with cross ramp at 4 and resistance at 1, in perfect condition except for a roughness and knocking sound and feeling as the right pedal reaches its … read more
J.T.
J.T.
Technician
1,231 satisfied customers
My center-flywheel Nordictrack A.C.T. Pro has started making
My center-flywheel Nordictrack A.C.T. Pro has started making a loud squeak/knocking sound with every revolution. I notice it on the left foot downstroke at the same point in every step. I had a tech o… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,231 satisfied customers
I have a Pro Form XP 520 Razor eliptical machine. It is making
I have a Pro Form XP 520 Razor eliptical machine. It is making a clicking sound, which sounds like it is in the rear left side (users left, on the machine). The click occurs when the left pedal is nea… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,231 satisfied customers
We have an Everlast E360 recumbent exercise bike that has gradually
We have an Everlast E360 recumbent exercise bike that has gradually developed a 'knocking' sound on the left side with each pedal stroke. I can feel it on the downward stroke in my left foot, as well … read more
Joshua Calvert
Joshua Calvert
Code Consultant
Master's Degree
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Meet the Experts:

treadmilltech

treadmilltech

Technician

5,231 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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