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Nordictrack 5700 elite, console will not go to home screen.

Customer Question
Nordictrack 5700 elite, console...

Nordictrack 5700 elite, console will not go to home screen. there is power to the board and to the console. I get ifit screen, then I get a black screen with a penguin, then it goes to screen that says android, then goes black. I have unplugged and use the reset button several times. the machine does the same thing over and over. It will not respond.

Technician's Assistant: When did this screen problem start with your NordicTrack?

Yesterday, it was working fine before that.

Technician's Assistant: When was it last serviced?

It has never been serviced and maybe has 15 miles on it.

Submitted: 1 month ago.Category: Exercise Equipment
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Customer reply replied 1 month ago
The problem has been resolved and would like to thank you for you time. I have no need for further assistance at this time.
Answered in 16 hours by:
12/29/2017
Exercise Equipment Technician: Harry, Engineer replied 1 month ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 1,056
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 1 month ago
Hi, Thank you for getting back to me. The issue has been resolved and I have no further questions. Thanks again
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treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4,753
4,753 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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treadmilltech

treadmilltech

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4,753 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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J.T.

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I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

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NZCE Electronics and Computing

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Matthew

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20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

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Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Fitness Equipment Doctor

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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