Exercise Equipment

Exercise equipment repair questions? Ask a technician

Ask an Expert,
Get an Answer ASAP!

I bought a replacement key as instructed and installed it on…

Customer Question
I bought a replacement key...
I bought a replacement key as instructed and installed it on my Nordictrack treadmill. The screen is still displaying "Safety key removed". What else can I do? Thanks , Mike
Submitted: 7 months ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Answered in 17 minutes by:
12/28/2017
Exercise Equipment Technician: Russell H., Service Tech replied 7 months ago
Russell H.
Russell H., Service Tech
Category: Exercise Equipment
Satisfied Customers: 12,951
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your exercise equipment question.
Please tell me what model you have, and also tell me in Reply, what safety key you ordered (its part #, and whether it is the card type, or the small disc type, or some other type in general terms.)

Ask Your Own Exercise Equipment Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an exercise equipment technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask treadmilltech Your Own Question
treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 5,042
5,042 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

treadmilltech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

5,042 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
Stuck at top incline. Nordictrack 2800. Tried to push up
tried to push up speed and stop and putting key on no luck… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
I have a NordicTrack treadmill with the iFit android
I have a NordicTrack treadmill with the iFit android console. The screen says “safety key removed please replace to continue” but the safety key has not been removed. I cannot get it off this screen w… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I haven't used my Norditrack treadmill in a while now it is
I haven't used my Norditrack treadmill in a while now it is on the same program when I left it. I pressed home but nothing happens.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Nordictrack 2500R incline does not work, but everything else
Nordictrack 2500R incline does not work, but everything else does. I disconnected the incline motor from the power board and tested the lugs for voltage and I am getting voltage from red/white and bla… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
My nordictrack treadmill is stuck at 12% incline. I have
My nordictrack treadmill is stuck at 12% incline. I have unplugged it a number of times with No change. Can I fix this?… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
I have brand new NordicTrack x9i. just installed it and its
I have brand new NordicTrack x9i. just installed it and it's stuck in 40 degree incline. When it powers up, the motor tries to turn, but just is stuck. Any ideas?… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
I just bought a used nordictrack apex 6100xi. It worked in
I just bought a used nordictrack apex 6100xi. It worked in the sellers house. when I got it to my garage, it worked also. I live in colorado and have an unheated garage. Is there a temperatue below wh… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
My nordictrack x7i treadmill is stuck at the highest elevation.
My nordictrack x7i treadmill is stuck at the highest elevation. I came back from out of the country and my house sitter had left the machine turned on - about 3 months. I tried unplugging it but that … read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
My NordicTrack C2300 treadmill is displaying the following Checksum,
My NordicTrack C2300 treadmill is displaying the following: Checksum, FAIL XChecksum, PASS What does this mean? I am not able to start up the treadmill at all.… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
We have a NordicTrack Apex 4100i on which the incline has stopped
We have a NordicTrack Apex 4100i on which the incline has stopped working. This a.m., I pulled out the key, and when I put the key back in, the incline raised to the maximum level. I lowered it to the… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
Hi, I own a nordictrack C2300 treadmill. The incline will
Hi, I own a nordictrack C2300 treadmill. The incline will no longer adjust. Can this be adjusted manually? If I could set it manually back to zero I could live with that… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
We have a C2300 NordicTrack treadmill that is stuck in the
We have a C2300 NordicTrack treadmill that is stuck in the up incline position. How do we lower it? It is not responding to pushing the buttons.… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
My Nordictrack treadmill is flashing incline and wont start
My Nordictrack treadmill is flashing "incline" and won't start up. What should I do and if a repair is needed, who do I contact? I live in Northport, NY, 11768. My email address [email protected] Thank… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
I have a proform 495 pi cooling breeze treadmill. It is stuck
I have a proform 495 pi cooling breeze treadmill. It is stuck in the up position (inclined) I ckd the website (proform website) and a tech sent me calibration instructions....which did not work....wha… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
I have NordicTrack Incline x10 treadmill. My teenager son was
I have NordicTrack Incline x10 treadmill. My teenager son was using it and the incline was broken. Belt is working but we can not adjust the incline anymore. Also, the programs that were built in are … read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
my Nordictrack Exp 1000 is stuck in the upright position.
my Nordictrack Exp 1000 is stuck in the upright position. The incline controls respond to touch but will not lower the track down. Everything else seems to work. What can I do? XXXXX XXXXX in Woodbrid… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
My new NordicTrack A2750 PRO treadmills incline doesnt work
My new NordicTrack A2750 PRO treadmill's incline doesn't work properly and is stuck in an "up" position and won't move. I was able to lower it initially to install the storage latch-bar. The first tim… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
How do I get my NordicTrack treadmill down to level zero it
How do I get my NordicTrack treadmill down to level zero it is stuck level 12 Christina [email protected]… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,042 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x