Exercise Equipment

Exercise equipment repair questions? Ask a technician

Ask an Expert,
Get an Answer ASAP!

Treadmill belt traveling at an angle, not straight. Pro-Form…

Customer Question
Treadmill belt traveling at...

Treadmill belt traveling at an angle, not straight.

Technician's Assistant: What's the brand/model of your equipment?

Pro-Form brand, looking for model #

Technician's Assistant: How long has this been going on with your equipment? What have you tried so far?

The left side of the belt folded over on itself the last time I ran on it (first time I noticed anything wrong) loosened the rear roller, managed to get enough slack to unfold it. After re-tightening, belt was still not moving straight.

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

Motor doesn't sound smooth. Not sure if that's a cause or effect of the belt skew

Submitted: 7 months ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Answered in 1 day by:
12/27/2017
Exercise Equipment Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Exercise Equipment Question
Customer reply replied 7 months ago
Yup. No change since I submitted the question
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

How old is the treadmill?

Ask Your Own Exercise Equipment Question
Customer reply replied 7 months ago
Trying to remember exactly. 2-3 years. Bought at least 6 months before Sports Authority folded.
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

I wanted to see if it was still under warranty but it is not.

Unfortunately, you will need to have someone local take a look at your treadmill since it is a belt/motor issue. What is your zip code?

Ask Your Own Exercise Equipment Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an exercise equipment technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask treadmilltech Your Own Question
treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 5,035
5,035 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

treadmilltech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

5,035 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
I just purchased a new treadmill and the belt alignment
I just purchased a new treadmill and the belt alignment keeps going to the right. I reviewed the instructions, but think I am making it worse. It is an AFT 7.2 AT. … read more
treadmilltech
treadmilltech
Technician
High School or GED
5,035 satisfied customers
Every time I get on my treadmill it stops. I've loosened the
Every time I get on my treadmill it stops. I've loosened the belt and it's still stopping … read more
J.T.
J.T.
Technician
1,231 satisfied customers
I have a proform 505cst treadmill that is about 2.5yrs old.
I have a proform 505cst treadmill that is about 2.5yrs old. The belt abruptly stopped (a clang type thud also was heard) while running on it. The treadmill belt now will not move at all (not even manu… read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
Hello,I have a Nordic Track C2050 treadmill that has had
Hello, I have a Nordic Track NTL1095 treadmill that has had some slight slowing down. Yesterday the main belt stopped completely. When I removed the motor housing I saw that the belt between the motor… read more
J.T.
J.T.
Technician
1,231 satisfied customers
I HAVE A NORDICK TRACK C1900 WHICH WAS GIVEN TO ME SECOND HAND
I HAVE A NORDICK TRACK C1900 WHICH WAS GIVEN TO ME SECOND HAND SO I HAVE NO MANUAL. THE BELT ORIGINALLY SLIPPED A LITTLE , BUT NOW SLIPS SO MUCH IT"S UNUSABLE. IS THERE A WAY TO TIGHTEN THE BELT MYSEL… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,035 satisfied customers
Hi, The belt on my Pro-Form Crosswalk 370e treadmill keeps
Hi, The belt on my Pro-Form Crosswalk 370e treadmill keeps slipping - even after tightening the belt considerably (still maintaining the 2-3" clearance as directed). Might my motor be going out? Thank… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
I have a Pro-Form model PFTL35060 and Im going to need to
I have a Pro-Form model PFTL35060 and I'm going to need to change out the walking belt and the drive belt, I have ordered both. could you please send me some instructions on the best way to accomplish… read more
Stevebuckley2
Stevebuckley2
Associate Degree
461 satisfied customers
THE BELT ON OUR PRO FORM TREAD MILL RIPPED, MAYBE 10 YRS OLD I
THE BELT ON OUR PRO FORM TREAD MILL RIPPED, MAYBE 10 YRS OLD I BOUGHT A REPLACEMENT BELT ON-LINE (FROM UTAH) I TOOK THE OLD BELT OFF, PUT NEW BELT ON, IT WALKS SEVERELY TO THE RIGHT AS LOOKING AT IT F… read more
J.T.
J.T.
Technician
1,231 satisfied customers
Have Pro-Form 590T. Assembly was fairly easy, however inserted
Have Pro-Form 590T. Assembly was fairly easy, however inserted key, followed instructions to begin treadmill (Roller spins, but belt does not move.) Followed instructions for adjustment at base of tre… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,035 satisfied customers
I have a pro-form treadmill machine and i have only used it
I have a pro-form treadmill machine and i have only used it about 7 times so i move it to the base ment a year later i moved it to my living room and now the belt is over so far the i scared to to tur… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,035 satisfied customers
I have a pro form 750. It is over 2 and at the most 3 years
I have a pro form 750. It is over 2 and at the most 3 years old. I run between 6 and 7 mph with a 1 to 2 degree incline for over 25 minutes 3 to 4 days a week. About 6 weeks ago I noticed that when I … read more
treadmilltech
treadmilltech
Technician
High School or GED
5,035 satisfied customers
I have a Healthrider Pro Trainer treadmill, it has a soft track..
I have a Healthrider Pro Trainer treadmill, it has a soft track.. Recently the belt slipped and it has too much slack in it now. Seems to be no way to tighten it Any suggestions and/or a location that… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,035 satisfied customers
I have the hood off my Pro-Form XP 542S treadmill so I can
I have the hood off my Pro-Form XP 542S treadmill so I can see where it is slipping. It seems the belt that connects the treadmill front roller to the motor shaft is slipping. Specifically - it is sli… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,035 satisfied customers
I have a Nordictrack treadmill and the end cap broke broke.
I have a Nordictrack treadmill and the end cap broke broke. I received a replacement part, but I cannot get it to go together. There is not enough slack in the belt to get it to go together.… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,035 satisfied customers
How do i change the drive belt on a proform 580 treadmill
How do i change the drive belt on a proform 580 treadmill? I have the belt off the motor end cant see how to get it off the the pulley end that turns the walking belt.… read more
Fitness Equipment Doctor
Fitness Equipment Doctor
Technician
Vocational, Technical or Trade Scho
50 satisfied customers
the heavy plastic that is under the belt on the front roller
the heavy plastic that is under the belt on the front roller of my proform 785 has been ruined because it slid out and tore .i cut the excess and it kept sliding out. can this be repaired ? how much ?… read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
I have a lifestyler treadmill model#831-297171 I ordered a
I have a lifestyler treadmill model#831-297171 I ordered a manuel with the hope that it would tell me how to replace the belt.. but it does not. Can you tell me how to remove the old belt and replace … read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
Have York Pacer 3100 Treadmill on which the belt has creased
Have York Pacer 3100 Treadmill on which the belt has creased only today. Can I replace the belt and,if so, how do I do it?… read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x