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I have a model c800 treadmill that is approx 3 yrs. old. it…

Customer Question
I have a model...

I have a model c800 treadmill that is approx 3 yrs. old. it is used in our, very damp, basement. All of a sudden, after putting magnet on keypad, the incline and the actual speed and motion of the machine does not work. The display beeps when started but that is it. Is there a simple answer to my situation.

Technician's Assistant: How long has this been going on with your C800? What have you tried so far?

For approx. last 2 months. There was a span of a couple of days when it did work properly but one morning i started and it did not budge and hasn't since.

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

I have been very happy and it has gotten a lot of use and i would like to know if there is anything i can do.

Submitted: 6 months ago.Category: Exercise Equipment
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Answered in 2 hours by:
12/23/2017
Exercise Equipment Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,608
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
38;
Exercise Equipment Technician: Harry, Engineer replied 6 months ago

Unfortunately, there isn't a simple fix for this issue. It would need to be looked at locally

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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