Exercise Equipment

Exercise equipment repair questions? Ask a technician

Ask an Expert,
Get an Answer ASAP!

I purchased a Horizon Fitness Elite 2.1R exercise bike from…

Customer Question
I purchased a Horizon...

I purchased a Horizon Fitness Elite 2.1R exercise bike from a friend but the electronic "dashboard" does not seem to work after I have plugged it in and turned on the switch on the back.

Technician's Assistant: What Horizon Fitness model do you have?

2.1 R

Technician's Assistant: How long has this been going on with your Horizon Fitness? What have you tried so far?

Today was the first time I tried it. I tried taking the plug out of the outlet and reinserting it, as well as taking the jack out of the bike itself and reinserting it.

Submitted: 4 months ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Answered in 12 hours by:
12/22/2017
Exercise Equipment Technician: Harry, Engineer replied 4 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 1,707
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Exercise Equipment Question
Was this answer helpful?
Ask treadmilltech Your Own Question
treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4,858
4,858 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

treadmilltech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

4,858 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,143 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

205 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

56 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
I need to move my incline trainer... extremely heavy and too
I need to move my incline trainer... extremely heavy and too wide to remove from room with disassembling. Ugh … read more
J.T.
J.T.
Technician
1,143 satisfied customers
How to replace resistance motor on NordicTrack GX 4.7. Over
How to replace resistance motor on NordicTrack GX 4.7. … read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
The right step keeps jumping off the track. Also makes a
the right step keeps jumping off the track. Also makes a loud thumping noise. … read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
I have an upright exercise bike model C9. I haven't used for
I have an upright exercise bike model C9. I haven't used for a while and when I tried to use today it would not power on. I changing the battery the recommended first step to troubleshoot? … read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
It is the motor but I do not have the serial number tag. The
Hi it is the motor but I do not have the serial number tag. The need serial number and model. That's all I have is model in front of treadmill. Any suggest?… read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
My duo pro form x bike did not have the wrench packed in the
my duo pro form x bike did not have the wrench packed in the box … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
Good am,I have been diagnosed with prostate cancer and need
good am,I have been diagnosed with prostate cancer and need to lose 40 pounds. I am 6 feet 275 pounds. I am looking for a recumbent bike for soft seat … read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
How do I disassemble it for moving?ie what tools are needed?
Hi how do I disassemble it for moving?ie what tools are needed? … read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
My Tunturi T20 treadmill just stops. The control panel is
My Tunturi T20 treadmill just stops. The control panel is lit up, so I know it is plugged in correctly, but it just stops. When I unplug it and then restart it it runs for a minute or two and then sto… read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
Got an error 300 message when my wife was on it. Now it
Got an error 300 message when my wife was on it. Now it doesn't reset upon restarting or anything. … read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
I have an older model pace master. Looking to dust it off
hey there... I have an older model pace master. Looking to dust it off and start using it but is keeps tripping the breaker when I step on it. … read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
I am concerned about magnetic interference with a
I am concerned about magnetic interference with a brain-implanted neuromodulator. How much strength (measured somehow) do these bikes have? … read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
I need to replace the drive belt on a weslo treadmill. Is
I need to replace the drive belt on a weslo treadmill. Is thier a way to get a video of how to do that? … read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
I have a recumbent bike that at times seems to slip but then
I have a recumbent bike that at times seems to slip but then will continue as usual. … read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
I just bought a Freemotion 2500 gs Home Treadmill. I turn
I just bought a Freemotion 2500 gs Home Treadmill. I turn off the power whenever I am finished a workout. When I turn on the power to use the treadmill again, it has to re-calibrate, which takes appro… read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
I have a NordicTrack exp1000i and it was working but now
I have a NordicTrack exp1000i and it was working but now when plugged in the control panel comes on but none of the buttons can make it do anything press start and nothing press any button and it does… read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
My proform crosswalk 400e will turn on but as soon as I
my proform crosswalk 400e will turn on but as soon as I press the start button it trips the GFCI and shuts off. Can you help? … read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
When I turn my machine on it's making aloud sound when u r
When I turn my machine on it's making aloud sound when u r using it is that normal … read more
treadmilltech
treadmilltech
Technician
4,858 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x