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I have a Weslo Cadence 400cs treadmill that I am

Customer Question
I have a Weslo...

I have a Weslo Cadence 400cs treadmill that I am experiencing a problem with. As soon as it's plugged in it starts running very fast and doesn't respond to the speed control. Thanks

Technician's Assistant: What Weslo model do you have?

Cadence 400cs

Technician's Assistant: How long has this been going on with your Weslo? What have you tried so far?

It has just started as far as I know. My wife and son use it and have not reported problems but I went to use it yesterday and had the problem. I have removed the control panel to check if slide speed control was functioning.

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

No thanks, ***** ***** the only issue.

Submitted: 1 month ago.Category: Exercise Equipment
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Answered in 7 hours by:
12/22/2017
Exercise Equipment Technician: Joshua B,
 replied 1 month ago
Joshua B
Category: Exercise Equipment
Satisfied Customers: 961
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4,753
4,753 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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treadmilltech

treadmilltech

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4,753 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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I have over 10 years experience in all fields of fitness equipment repair and service.

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Neil

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Matthew

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20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

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Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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