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I am having difficulty plugging the right cords together @

Customer Question
I am having difficulty...

I am having difficulty plugging the right cords together @ the box below the Lg. display......I have a exerpeuticGOLD 525XL Recumbent Bike

Technician's Assistant: What's the brand/model of your equipment?

ExerpeuticGOLD 525XL Recumbent

Technician's Assistant: How long has this been going on with your equipment? What have you tried so far?

Less than a week ...the user manual does not show which wires to join...I plugged in what in my opinion was striped wir to stripe wire then plain wire etc.

Submitted: 7 months ago.Category: Exercise Equipment
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Answered in 21 hours by:
12/13/2017
Exercise Equipment Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,644
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4,999
4,999 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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treadmilltech

treadmilltech

Technician

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20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

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Matthew

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20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

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Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Fitness Equipment Doctor

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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