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It stops in the middle of a workout. I lubricated the belt.

Customer Question
It stops in the...

It stops in the middle of a workout. I lubricated the belt. Still, same issue. I replaced the control board, same issue, but now speed is off as well. Did a calibration test. Also reset the console. Speed still off & still stops mid work out.

Technician's Assistant: What's the brand/model of your equipment?

Proform 795 sl

Technician's Assistant: How long has this been going on with your ProForm? What have you tried so far?

It’s been going on for about 2 weeks

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

Lubricant, replaced control board, calibration test, console reset

Submitted: 7 months ago.Category: Exercise Equipment
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Answered in 1 day by:
12/13/2017
Exercise Equipment Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,644
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Exercise Equipment Technician: Harry, Engineer replied 7 months ago

How old is the treadmill?

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Customer reply replied 7 months ago
Old - 15 yrs
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

Unfortunately, the treadmill will need to be looked at locally to determine the exact issue instead of replacing and hoping it works.

What is your zip code?

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Customer reply replied 7 months ago
21640
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

Please try this company:

The TreadMill Guy

42 Ashlar Hill Ct Parkville, MD 21234

(###) ###-####/p>
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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