Exercise Equipment

Exercise equipment repair questions? Ask a technician

Ask an Expert,
Get an Answer ASAP!

I have a TC20 and we got the error code "H07" and it does…

Customer Question
I have a TC20...

I have a TC20 and we got the error code "H07" and it does not seem to be hooked up to power even though it is plugged in. I think we need a technician to come to our home.

Technician's Assistant: Is the error code still there after the machine is unplugged and restarted?

Yes it is

Technician's Assistant: When was the equipment last serviced?

It has never been serviced

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

No thank you. I think we need someone to come and actually look at it.

Submitted: 7 months ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Answered in 4 days by:
12/5/2017
Exercise Equipment Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,641
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Exercise Equipment Question
Customer reply replied 7 months ago
we di
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

Remove the power cord

Wait 60 seconds

Plug it back in and power it on

Ask Your Own Exercise Equipment Question
Customer reply replied 7 months ago
That does not work
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

How old is the machine?

Ask Your Own Exercise Equipment Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an exercise equipment technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Harry Your Own Question
Harry
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,641
2,641 Satisfied Customers
Experience: IT at Justanswer

Harry is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

4,955 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
I have a Cardio Zone Elliptical E-CZ500. It comes up with
I have a Cardio Zone Elliptical E-CZ500. It comes up with err 3 and stops. I have tried unplugging and restarting - looks as if its about to work then err 3 comes back … read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
Got and error code SI 2. Pushed calibration button on the
Got and error code SI 2 . Pushed calibration button on the console and got CL 11 (Current software) pushed again got CL 21 Pushed again got CL31. Only stays on for short time and powers down. Motor ne… read more
Harry
Harry
Engineer
2,641 satisfied customers
Cardiozone Club Max HR T Treadmill displays E44 in the
Cardiozone Club Max HR T Treadmill displays E44 in the incline window and 2 in the MPH window. Mother board displays 2 ***** *****ghts and 1 red. … read more
Harry
Harry
Engineer
2,641 satisfied customers
I have a TC 10, and an error code H 08 comes up and the unit
I have a TC 10, and an error code H 08 comes up and the unit won't turn on. I tried to turn it off to reset it, but it still comes up and won't tern on. … read more
Harry
Harry
Engineer
2,641 satisfied customers
My husband bought the t101 approx 6 yrs ago and it was never
my husband bought the t101 approx 6 yrs ago and it was never used until a couple of days ago. while i was doing my routine when it got close to the 3minute mark that was left to go the treamill stoppe… read more
Harry
Harry
Engineer
2,641 satisfied customers
My powertread 6.0 is giving error code 21. I unplugged it
I unplugged it for 30 seconds and then turned it back on. Everything comes on like it is going to start, then the code comes back on without the motor ever turning … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
My bowflex treadmill just stopped working. It was fine but
My bowflex treadmill just stopped working. It was fine but when I tried to use it today, I got some sort of error message. I can't afford to replace and i need it to work as I can't go outside in this… read more
Harry
Harry
Engineer
2,641 satisfied customers
The stationary bike is making a whining noise and even
The stationary bike is making a whining noise and even though the resistance is at the lowest setting it is difficult to peddle … read more
Harry
Harry
Engineer
2,641 satisfied customers
Error 2 14 mother board is new. Technician replaced mother
technician replaced mother board about 6 months ago … read more
Matthew
Matthew
Technician
University, Vocational, Technical School,
135 satisfied customers
Runs a few minutes. Then error. Beeps with error message
Runs a few minutes. Then error. Beeps with error message 133. Pacemaster bronze basic or classic. … read more
Harry
Harry
Engineer
2,641 satisfied customers
I have a pacemaster gold elite. The top display panel completely
I have a pacemaster gold elite. The top display panel completely broke off of the uprights (the welds broke) and it was hanging by the ethernet cable. I am getting error code 133. I believe I can just… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
Our pro form 6.90 gsx has begun stopping and starting when I
Our pro form 6.90 gsx has begun stopping and starting when I try to use it. I weigh 195 lbs. My girlfriend doesn't have this issue. She weighs 150 lbs.… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
We have a "key stuck 0" message on the Stairmaster Clubtrack
We have a "key stuck 0" message on the Stairmaster Clubtrack 2100 LE. How do we correct this problem?… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
Hi...I really hope someone can help...we bought our Nordictrack
Hi...I really hope someone can help...we bought our Nordictrack X7i from Nordictrack.ca in January 2011 and it worked great until about April. It started acting a little funny, not as quiet as before,… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a Pacemaster ProSelect that seems to need a new deck.
I have a Pacemaster ProSelect that seems to need a new deck. The treadmill is about 5 years old and has been used quite a bit, we have replaced the motor once. I would like to get it repaired. Does th… read more
Fitness Equipment Doctor
Fitness Equipment Doctor
Technician
Vocational, Technical or Trade Scho
50 satisfied customers
I have an Infiniti E6800 elliptical machine and error code
I have an Infiniti E6800 elliptical machine and error code E1 is on the display with beeping. I tried to use it and the display did not come on. I figured the batteries were dead (takes 4 "c" batterie… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
Hello, I have a True 450 HSE treadmill and I am getting a S4
Hello, I have a True 450 HSE treadmill and I am getting a S4 sensor code. It seems to be sluggish, I mean not going to the speed that I have it set at. I have lubricated it and that did not help. A se… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
i have a Panasonic Real Pro Elite Model EP 3513 which i purchased
i have a Panasonic Real Pro Elite Model EP 3513 which i purchased in 2006 from Brookstones. my problems is that the machine goes on, the voice speaks, and tells you to pick your program, but pushing a… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x