Exercise Equipment

Exercise equipment repair questions? Ask a technician

Ask an Expert,
Get an Answer ASAP!

Have plugged it in--doesn't start--have checked the

Customer Question
Have plugged it in--doesn't...

Have plugged it in--doesn't start--have checked the outlets--haven't used it for a couple of years--tried to reset--no luck

Technician's Assistant: When did this screen problem start with your equipment?

Just a half hour ago--have been checking my plugs, outlets

Technician's Assistant: When was it last serviced?

Never been "serviced"

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

Should I have it serviced?

Submitted: 7 months ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Answered in 22 minutes by:
11/26/2017
Exercise Equipment Technician: J.T., Technician replied 7 months ago
J.T.
J.T., Technician
Category: Exercise Equipment
Satisfied Customers: 1,252
Experience: I have over 10 years experience in all fields of fitness equipment repair and service.
Verified
Hi what is the machine?
Ask Your Own Exercise Equipment Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an exercise equipment technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask J.T. Your Own Question
J.T.
J.T.
J.T., Technician
Category: Exercise Equipment
Satisfied Customers: 1,252
1,252 Satisfied Customers
Experience: I have over 10 years experience in all fields of fitness equipment repair and service.

J.T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

4,955 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,252 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
I have an X9 and haven't used it for a while when I plug it
I have an X9 and haven't used it for a while when I plug it in the is noeresponse - no lights on the screen … read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
We have an old Horizon treadmill model 2.3T That has hardly
We have an old Horizon treadmill model 2.3T That has hardly been used so in good shape. It said Lube belt so I put some of the lubricant under the tread. But the machine won't run. It is scrolling lub… read more
J.T.
J.T.
Technician
1,252 satisfied customers
Nordictrack 2300 won't power up. Has been used successfully
Nordictrack 2300 won't power up. Has been used successfully in past without issues. It is plugged into a mullti plug surge suppressor, but has worked before. I have reset the breaker on the unit as di… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have an Epic treadmill that will not come on. I have tried
I have an Epic treadmill that will not come on. I have tried the reset button. … read more
Matthew
Matthew
Technician
University, Vocational, Technical School,
135 satisfied customers
I have a Pacemaster Platinum Pro VR with 480 hours on it. It
I have a Pacemaster Platinum Pro VR with 480 hours on it. It recently started to hesitate when I was on it. The walking track and the drive belt are both tight. This morning the motor stopped turning.… read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
Have a bowflex tc 200 and it will not come on, bowflex tc200
have a bowflex tc 200 and it will not come on JA: What's the make/model of your device? How old is it? Customer: bowflex tc200 and it a couple years old JA: How long has this been going on? What troub… read more
Louie
Louie
Technician
Associate Degree
57 satisfied customers
My nordic track elite 5700 is not working no display on the
hi my nordic track elite 5700 is not working no display on the screen panel … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I haven't used my Norditrack treadmill in a while now it is
I haven't used my Norditrack treadmill in a while now it is on the same program when I left it. I pressed home but nothing happens.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a nordictrack elite 5700. when I turn on the unit the
I have a nordictrack elite 5700. when I turn on the unit the console starts to boot but it never completes. It just cycles. Is there anything I can do to resolve this?… read more
Louie
Louie
Technician
Associate Degree
57 satisfied customers
I have a pro form 985 CD that I haven't used in a couple
I have a pro form 985 CD that I haven't used in a couple years. I just went to plug it in to start using again and it won't evenlight up. I cannot afford to have this repaired by someone else. How can… read more
Louie
Louie
Technician
Associate Degree
57 satisfied customers
I purchased a 15.0 R-MyTracks-Step Counter-Model No. IMTL39105
I purchased a 15.0 R-MyTracks-Step Counter-Model No. IMTL39105 from a friend 2 years ago. Due to space, it's been in storage since then and I am just now able to use it. I plugged in the machine and n… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a black diamond recumbant exercise bike that is over
I have a black diamond recumbant exercise bike that is over 7 years ole. It has been reliable. Today when I went to use it it did not function. I have tried plugging it into another outlet without res… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a Nordic Track ASR 1000 that I bought new a couple
I have a Nordic Track "ASR 1000" that I bought new a couple of years ago. I used it several times a week no problem for the 1st year and a half. About 6 months ago the power simply would not come on. … read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
my nordic track incline trainer X3 automatically turns off
my nordic track incline trainer X3 automatically turns off everytime I put the speed on. It does that even on low speed.… read more
Matthew
Matthew
Technician
University, Vocational, Technical School,
135 satisfied customers
ProForm XP Crosswalk 580 treadmill buttons not working
Hi. Have 6 month old ProForm XP Crosswalk 580 treadmill. In last couple of days, when I turn it on the display lights up and the treadmill turns on but all of the command buttons (start, speed, inclin… read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
Hi, Iown a Proform 585S & it is ~6years old. Was on a Maintians
Hi, Iown a Proform 585S & it is ~6years old. Was on a Maintians contract until last year & was regularly serviced. We only use it in the winter months when it is difficult to walk outside. Last year w… read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
Pro-Form 400e treadmill -- Sat idle for about 1-2 yrs. Plugged
Pro-Form 400e treadmill -- Sat idle for about 1-2 yrs. Plugged it in and it doesn't start. I red the manual and reset the tripper. Still it won't start. Control panel doesn't light either. Did try wha… read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
Hi there; I purchased my ProForm Front Runner treadmill
Hi there; I purchased my ProForm Front Runner treadmill about three years ago and I did not use it very much. I tried to use it today but none of the buttons worked. It turns on but when you press inc… read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x