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I need to take my Nordicktrack apart to haul to downstairs.

Customer Question
I need to take...

I need to take my Nordicktrack apart to haul to downstairs. Having all hardwood floors installed. How do I do this ?

Technician's Assistant: Have you talked to a construction professional about the floor?

I don't need to see a construction prof, We are moving it down to basement for storing during floor install. How do I take it apart to get through door and downstairs?

Technician's Assistant: Do you plan on doing the work yourself?

Yes just taking it apart to get downstairs, not taking the entire thing apart. We had a tech install it. commercial 2950 is the model

Technician's Assistant: Anything else we should know to help you best?

Have my husband here waiting for instructions. can you email me dissassembly instructions or ??

Submitted: 7 months ago.Category: Exercise Equipment
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 20 hours by:
11/26/2017
Exercise Equipment Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,631
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
need help
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

Which model Norditrack do you have?

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Customer reply replied 7 months ago
Commercial 2950
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

I am only able to find video on putting the machine together. Would watching that video help you with performing the reverse (taking it apart)?

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Customer reply replied 7 months ago
I seen the video online we contacted nordic track and they recommended you so that we can solve this problem The video that I seen was on YouTube I'm not sure what video you're talking about
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

Yes, that was the same video.

Did you speak to them on the phone?

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Customer reply replied 7 months ago
Useless for the most part. They send me to you, charge me, and still no real answer
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

Nordictrack would not send you to us.

Please call them at this number here: 1(###) ###-####/p>

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treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4,998
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Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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treadmilltech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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