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Have a Weslo 325 treadmill that works fine other than just…

Customer Question
Hi, Have a Weslo...

Hi, Have a Weslo 325 treadmill that works fine other than just recently, the digital readouts just display 0.00 on all of the various display options. It rotates properly from each area (ex: speed/caloroes/ fat calories) and (speed/time), but all display 0.00 as the rotate regardless of how fast the treadmill is actually moving. Any idea what the issue might be? Thanks, Bruce

Technician's Assistant: What Weslo model do you have?

325

Technician's Assistant: How long has this been going on with your Weslo? What have you tried so far?

About a month...tried new batteries, looked to see if there was a reset button under the console (there wasn't)...looked to see if the magnet was still in place down in the lower left portion underneath the hood. Nothing has changed.

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

Not that I can think of.

Submitted: 7 months ago.Category: Exercise Equipment
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Answered in 1 day by:
11/26/2017
Exercise Equipment Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,605
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
Hi Harry,
Yes, still need help
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

How old is the treadmill?

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Customer reply replied 7 months ago
About 9-10 years old.
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

Unplug the power cord

Wait 10 minutes and plug it back in

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Customer reply replied 7 months ago
Have done that several times already.
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

What is your zip code? I can check to see if there is a local repair shop in your area.

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Customer reply replied 7 months ago
12533
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

Here is the closest repair shop:

*****br />Poughkeepsie, NY 12601

Mon-Sat: 10am-9pm
Sun: 11am-5pm(###) ###-####/p>

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Customer reply replied 7 months ago
there isn't any expertise you can lend to the problem?
Exercise Equipment Technician: Harry, Engineer replied 7 months ago

No, it will need to be looked at locally.

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