Exercise Equipment

Exercise equipment repair questions? Ask a technician

Ask an Expert,
Get an Answer ASAP!

We got our cloud walker a fewdays ago and now having trouble…

Customer Question
We got our cloud...

We got our cloud walker a fewdays ago and now having trouble with the mode, it does not come on,

Technician's Assistant: What's the make/model of your device? How old is it?

Model#2409A

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

We changed the batteries, and tried it, still no mode.

Submitted: 9 months ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Answered in 6 hours by:
11/22/2017
Exercise Equipment Technician: Harry, Engineer replied 9 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,837
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Exercise Equipment Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an exercise equipment technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask treadmilltech Your Own Question
treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 5,045
5,045 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

treadmilltech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

5,045 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
I cannot get my VivoFit 3 to pair with my mobile. It used to
I cannot get my VivoFit 3 to pair with my mobile. It used to be fine but for some reason it is not syncing now. What must I do? … read more
Harry
Harry
Engineer
2,837 satisfied customers
Incline on A2750 not functioning. Stuck in middle incline.
Incline on A2750 not functioning. Stuck in middle incline … read more
Harry
Harry
Engineer
2,837 satisfied customers
Our nordic track treadmill, C910i, got wet ans. Our
our treadmill is a Nordictrack C910i. We had water in the basement and now it does not run. Everything turns on but the track does not move nor does it incline. Any suggestions? … read more
J.T.
J.T.
Technician
1,231 satisfied customers
Our treadmill is only 2 months old but we are having trouble
our treadmill is only 2 months old but we are having trouble with as it start right away we have to "push" start the belt and the speed the belt is moving is not inline with the speed selected, any id… read more
J.T.
J.T.
Technician
1,231 satisfied customers
I have a Life Fitness 95Ci Upright Exercise Bike and I'm
I have a Life Fitness 95Ci Upright Exercise Bike and I'm having difficulties with start button. I can push the start button and it acts like it wants to go and then it goes into pause mode. I replaced… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I have a preform 460 recumbent bike, display works but
I have a preform 460 recumbent bike, display works but resistance is stuck on very high level … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a x11i that I just got in November and the screen is
I have a x11i that I just got in November and the screen is is not working … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have two machines. One is a treadmill Norkictrack A2550Pro
I have two machines. One is a treadmill Norkictrack A2550Pro and the other is an elliptical E7 SV front drive The treadmill is dragging and will not speedup. I tried using the key to shift the running… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I spent a great deal of time on the phone with a tech sveral
I spent a great deal of time on the phone with a tech sveral months ago and she had me test everything and finally said we needed a new motor controller. They wer out of stock on the item , but we ord… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
We purchased our pacemaster treadmill (platinum pro VR) new
We purchased our pacemaster treadmill (platinum pro VR) new five years ago and it has been great. No problems at all. It is used 2-3 times per week and not very rigorously. Today, after our daughter w… read more
J.T.
J.T.
Technician
1,231 satisfied customers
We have owned a CX925 for many years. this sumer, a flood forced
We have owned a CX925 for many years. this sumer, a flood forced us to move everything from our house and put it in storage in a semi trailer. This December we returned our furniture to our home. Rece… read more
Stevebuckley2
Stevebuckley2
Associate Degree
461 satisfied customers
I have a spirit Model SR225 Walker. It has been down since
I have a spirit Model SR225 Walker. It has been down since we lost the magnet. We used other magnets but it would not start the machine. Could there be any other problem ? such as the fuse, etc ? Wher… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,045 satisfied customers
Hi! We have the Nordictrack T7 Ze Model #30188.0. We have
Hi! We have the Nordictrack T7 Ze Model #30188.0. We have been experiencing some problems with the console freezing. The console is making a beeping noise and when this happens we are unable to change… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,045 satisfied customers
our schwinn elliptical will not turn on. got a new computer.
our schwinn elliptical will not turn on. got a new computer. Still won't turn on. Replaced batteries. Won't turn on. Got a new plug. Won't turn on. What to do to fix?… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,045 satisfied customers
Hi I have recently bought a used pro form 380i treadmill.The
Hi I have recently bought a used pro form 380i treadmill.The lights on the walker setting that show you what incline you are on don't seem to be working now.The treadmill seems noiser now don't know w… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,045 satisfied customers
I have a five-year old Nordictrack Treadmill that has the iFit
I have a five-year old Nordictrack Treadmill that has the iFit programs built in. We have NEVER used the iFit programs. The three of us in the house that use the treadmill each prefer to get on the TM… read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
hello. i was given a schwinn 418 eliptical walker. the upper
hello. i was given a schwinn 418 eliptical walker. the upper electronic controls are inop. i replaced the batteries, but still nothing happens when i press the start/pause button. way down below in fr… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,045 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x