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The bungee cord on my preform 400r rower has broken, I have…

Customer Question
The bungee cord on...

The bungee cord on my preform 400r rower has broken, I have a replacement cord but need instruction on how cord is fed on/through rollers. Look forward to your help.Thanks. Steve.

Technician's Assistant: What's the make/model of your device? How old is it?

Preform 400r rower about 2 1/2 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

The main bungee cord snapped yesterday without any warning

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

No, i need to know how to thread the new cord please

Submitted: 8 months ago.Category: Exercise Equipment
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Answered in 6 days by:
11/25/2017
Exercise Equipment Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Exercise Equipment
Satisfied Customers: 2,614
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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treadmilltech
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4,997
4,997 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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treadmilltech

treadmilltech

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20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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I have over 10 years experience in all fields of fitness equipment repair and service.

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Neil

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NZCE Electronics and Computing

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Matthew

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20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

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Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Fitness Equipment Doctor

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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