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I purchased my treadmill about 3 years ago. Don't believe I…

Customer Question
Please: I purchased my...

Please: I purchased my treadmill about 3 years ago. Don't believe I registered it, and did not purchase an extended warranty. However, I need some minor repairs, but cannot schedule nor speak with anyone since my product is not registered. Appreciate any help you can provide.

Technician's Assistant: What's the exact make and model of the treadmill?

Nordictrack T 6.3 Model No. 831.24996.0

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Small vibrating sound near the front of the treadmill when walking/running. I looked under the plastic cover to see if anything was loose in the motor. All appears in tact. This noise started about 2 weeks ago.

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

Not that I can think of, thank you.

Submitted: 8 months ago.Category: Exercise Equipment
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Customer reply replied 8 months ago
I'd also like to know how much it would cost to have a technician sent to my house to physically look at the unit. I live in Mentor, OH.
Answered in 6 days by:
11/14/2017
Exercise Equipment Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: Exercise Equipment
Satisfied Customers: 21,932
Experience: 10+ years
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4,990
4,990 Satisfied Customers
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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treadmilltech

treadmilltech

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20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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J.T.

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I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

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NZCE Electronics and Computing

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Matthew

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20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

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Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Fitness Equipment Doctor

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