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My nordic track x9i incline was not working correctly. it
my nordic track x9i incline was not working correctly. it kept going to a downward slope when it was supposed to be set to 0. So I started the maintenance calibration, now the motor is stuck at 40% an… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
How much do you charge for providing assistance? 2012 Nordic
It is out of warranty. I ran the calibration and it stuck on steep incline. The screw/motor "bumps" but won't continue through the process to lower and ultimately callibrate. … read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
21,107 satisfied customers
I haven't used my C950 Pro all summer. I just plugged it in
I haven't used my C950 Pro all summer. I just plugged it in and it is stuck on 2 incline. the controls light up but don't respond. sometimes when I push the 1 speed button, it will start and then go t… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
21,107 satisfied customers
I own a Nordic Track X7i incline treadmill and the incline
Hi. I own a Nordic Track X7i incline treadmill and the incline is stuck in the inclined position. I contacted Nordic Track and they recommended swapping incline motors. I did and it is still stuck in … read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
21,107 satisfied customers
My display shows the belt is running, but its not. This
My display shows the belt is running, but its not. This occurs when I start the machine. I've turned it off and reset several times, waiting several hours each time, nothing seems to work. … read more
J.T.
J.T.
Technician
1,231 satisfied customers
My incline has never worked on my new incline trainer 9
My incline has never worked on my new incline trainer 9 series. I have tried all the troubleshooting info available. … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,251 satisfied customers
I just bought a Nordic track incline trainer X11i, the machine
I just bought a Nordic track incline trainer X11i, the machine does not recognize the magnet key, even though it is in place it asks that I put in the key and then shuts off after 5 mins. I cannot get… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
2,500 satisfied customers
Nordic Track 1750 Commercial. Ever since Moving my treadmill
Nordic Track 1750 Commercial. Ever since Moving my treadmill across the country i get the "The incline calibration is not correct; Trans Max Value = 0" error message. I tried replacing the incline mot… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
We have a Nordic Track C 1750 treadmill with under 100 miles
We have a Nordic Track C 1750 treadmill with under 100 miles on it. It went into 15% incline and would not recalibrate the incline despite repeated attempts. Nordic Track sent a repairman and he was u… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
I have a brand new nordic track x9i incline treadmill and
I have a brand new nordic track x9i incline treadmill and the belt doesn't move. The display says it should be going but doesn't move. It doesn't even sound like its trying to move (no motor noise or … read more
J.T.
J.T.
Technician
1,231 satisfied customers
My Nordic track incline trainer X10 does not lift the track.
My Nordic track incline trainer X10 does not lift the track. When I push a number to lift, the board reads 50 for about 5 seconds then returns to zero. No sound or motion. Everything else is working. … read more
Stevebuckley2
Stevebuckley2
Associate Degree
461 satisfied customers
I own a C2050 treadmill and moved it to a new home. When I
I own a Nordic Track C2050 treadmill and moved it to a new home. When I plugged it in the motor sounded like it started for a couple of seconds and then stopped. The display works fine but the belt do… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
Hello, I found the post below and it describes what is happening
Hello, I found the post below and it describes what is happening with my Nordic Track EXP 2000 treadmill EXACTLY (though mine is not an 'i' model, just a 2000). I couldn't have described what is happe… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
My Nordic Track C2420 has started not allowing me to change
My Nordic Track C2420 has started not allowing me to change the settings on the control panel, i.e. it will only allow me to go 3 MPH and the incline is stuck on 1. Occasionaly it will allow me to cha… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a Nordictrack exp 1000 and it turns on but will only
I have a Nordictrack exp 1000 and it turns on but will only go on 1 and will not turn off or change speeds or incline. It has been working fine yesterday when it was used. Help… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
our nordic track commercial 1500 treadmill is stuck at 12%
our nordic track commercial 1500 treadmill is stuck at 12% incline and although you can hear the motor start to engage to decline the treadmill, it won't move. Can you help?… read more
Matthew
Matthew
Technician
University, Vocational, Technical School,
135 satisfied customers
I have a nordic track 8600. the incline works ,the speed button
I have a nordic track 8600. the incline works ,the speed button advances and decends, the timer works, but the tread does not revolve. this just happened. any thoughts. Harry rochelle… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
i have a nordic track x3 treadmill and the belt just stopped
i have a nordic track x3 treadmill and the belt just stopped working but everything else is fine… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

4,955 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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