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Nordic track x9i...bought a used one yesterday and worked…

Customer Question
Nordic track x9i...bought a...

Nordic track x9i...bought a used one yesterday and worked fine when i bought it...get it home and the buttons on the control panel dont work now...

Technician's Assistant: What's the make/model of your device? How old is it?

X9i model NTL19010.2...built 05/2012

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

And the incline is stuck at 12-20 % even though it says 0

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

It worked fine before i bought it

Submitted: 9 months ago.Category: Exercise Equipment
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Answered in 4 hours by:
11/7/2017
Exercise Equipment Technician: Pete, Electronic Engineer replied 9 months ago
Pete
Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 20,617
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Exercise Equipment Technician: Pete, Electronic Engineer replied 9 months ago

There may just be a loose wiring connection - have you checked all of the connectors inside the console?

Is the safety key fitted correctly?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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