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I haven't used my C950 Pro all summer. I just plugged it in…

Customer Question
I haven't used my...

I haven't used my C950 Pro all summer. I just plugged it in and it is stuck on 2 incline. the controls light up but don't respond. sometimes when I push the 1 speed button, it will start and then go to 12 speed.

Technician's Assistant: What's the make/model of your device? How old is it?

Nordic Track C 950 PRO. About 5 years old but hardly used.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It just started because I just plugged it in for the first time since last winter. I tried unplugging and also checked the reset switch.

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

It is stuck on 2 incline. the controls light up but don't respond.

Submitted: 10 months ago.Category: Exercise Equipment
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Answered in 4 hours by:
10/4/2017
Exercise Equipment Technician: Pete, Electronic Engineer replied 10 months ago
Pete
Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 20,629
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Exercise Equipment Technician: Pete, Electronic Engineer replied 10 months ago

What area are you located in?

Do you plan on carrying out the repairs yourself, or are you looking for a repairer in your area?

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Pete
Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 20,629
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Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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