Exercise Equipment

Exercise equipment repair questions? Ask a technician

Ask an Expert,
Get an Answer ASAP!

I have a nordic track e 7.5 i and it doesn't connect to my…

Customer Question
Hi, I have a...

Hi, I have a nordic track e 7.5 i and it doesn't connect to my ifit app on my iphone

Technician's Assistant: What's the make/model of your device? How old is it?

New E 7.5 i

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Sorry its an eliptical

Technician's Assistant: Anything else you want the Equipment Expert to know before I connect you?

Nop

Submitted: 11 months ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Customer reply replied 11 months ago
the elliptical does not connect to the app, it does not appear on the app on my phone so I can't connect it. I am not sure how to connect, the instructions are not clear.
Answered in 4 hours by:
9/14/2017
Exercise Equipment Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 20,648
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Exercise Equipment Question
Exercise Equipment Technician: Pete, Electronic Engineer replied 11 months ago
  1. Log in to your iFit account online.
  2. Schedule a workout.
  3. Turn on Bluetooth on your iPhone.
  4. Download the iFit Bluetooth Tablet app.
  5. Connect the app to your Nordictrack machine.
  6. Start the workout.
Ask Your Own Exercise Equipment Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an exercise equipment technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 20,648
20,648 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

4,955 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
I have nordicktrack c 1270 treadmill. What does “IPad
I have nordicktrack c 1270 treadmill. What does “IPad compatible” mean? … read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
My Ifit software isn't working. When I tried to reinstall
My Ifit software isn't working. When I tried to reinstall via http://bit.ly/Ifitfix, the process Would not work and gave me a no SD card warning. … read more
Harry
Harry
2,182 satisfied customers
Nordic Track x11i incline trainer - I am not able to log in
Nordic Track x11i incline trainer - I am not able to log in to my iFit account. I've tried reloading the program from instructions on-line. I'm able to sign into iFit from computer - but, not from tre… read more
Harry
Harry
2,182 satisfied customers
I am trying to find someone that can come look at my Nordic
I am trying to find someone that can come look at my Nordic Track Elliptical … read more
J.T.
J.T.
Technician
1,231 satisfied customers
Looking to fix the swing arm that attaches to the wheel on
looking to fix the swing arm that attaches to the wheel on my nordic track elliptical machine … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I recently bought a new plug in for my Nordic Track ACT
Hello! I recently bought a new plug in for my Nordic Track ACT elliptical trainer, the outlet and chord work, but my machine still isn't turning on. The small circle peice it plugs into at the bottom … read more
J.T.
J.T.
Technician
1,231 satisfied customers
I have a Nordic Track elliptical E 5.7. The resistance won't
I have a Nordic Track elliptical E 5.7. The resistance won't change. I put in a new motor, I can see it turning when I increase the numbers on the console but resistance stays the same. … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a NordicTrack Commercial 2150 treadmill. I have never
I have a NordicTrack Commercial 2150 treadmill. I have never updated the firmware until last week. When it attempts to load the update, it keeps failing. I would like to get it back to its original st… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,648 satisfied customers
I plugged an Ifit module into my nordic track treadmill and
I plugged an Ifit module into my nordic track treadmill and the ifit module didn't work, but the treadmill is stuck on speed 18… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I have a Nordic Track cx 998 elliptical machine and the
Hi, I have a Nordic Track cx 998 elliptical machine and the wheels/arms are completely stuck and won't rotate... it's as if it got off the track … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Nordic Track Commercial 1300 elliptical trainer.
I have a Nordic Track Commercial 1300 elliptical trainer. Recently it has developed a clicking sound which appears to be coming from the front. I believe that it is the small bearings on the front of … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a Nordicktrack A2015 that is barely 4 years old. We use it to run or walk and have
I have a Nordicktrack A2015 that is barely 4 years old. We use it to run or walk and have never had a problem until now. Now we we turn it on the console switches won't respond to any buttons we push … read more
Stevebuckley2
Stevebuckley2
Associate Degree
461 satisfied customers
My proform T10.0 belt and deck is very stinky. Its a 1996
My proform T10.0 belt and deck is very stinky. It's a 1996 Model and hasnt been used all that much. I did have to replace the drive roller cause the traction coating came off the end, the new roller i… read more
Stevebuckley2
Stevebuckley2
Associate Degree
461 satisfied customers
I have a nordic track eliptical and since it was a display
i have a nordic track eliptical and since it was a display item and already put together, when i picked it up they did not have an instruction book with it. i brought it home and plugged it in and it … read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a proform 490 LE elliptical trainer. This model has
I have a proform 490 LE elliptical trainer. This model has speakers attached to the motherboard for both system sounds, IPod connection, and the Ifit system. The speakers were always bad, but now they… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
Nordic Track elliptical trainer just seized as i was about
Nordic Track elliptical trainer just seized as i was about to start my programme - have turned it off to 'rest' (the machine, not me - silly!!) and wondered what I should do next?… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I just bouight a second hand Nordic Track Elite 1300 Elliptical
I just bouight a second hand Nordic Track Elite 1300 Elliptical (Model no. NTEL4255.0) . It was supposed to be basically new and it does look new; however, the lower portion of the electronic console … read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
The incline ramp on my nordic track cx 998 eliptical will
The incline ramp on my nordic track cx 998 eliptical will not lower after I inclined it to 30. how can I fix it.… read more
TaxTom
TaxTom
Accountant
Bachelor's Degree
1,466 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x