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I have a Proform Tour de France exercise bike model
I have a Proform Tour de France exercise bike model PFEX01915. After the last ifit "upgrade" the software ceased to function. I contacted ifit and they had me download a file which put the software in… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,097 satisfied customers
I have a tour de France exercise bike peflex1914 console
I have a tour de France exercise bike peflex1914 console does not power on … read more
Harry
Harry
2,219 satisfied customers
My control module frezes. Pro-Form Tour de France Stationary
Pro-Form Tour de France Stationary Bike Model: PFEX01311.2 … read more
Harry
Harry
2,219 satisfied customers
I have a tour de france bike and the left button to step
HI I have a tour de france bike and the left button to step down the gear not working will go up with #1 button but not back down any ideas of the issue? … read more
Harry
Harry
2,219 satisfied customers
I have to replace the cranks on a Tour de France (pro form)
I have to replace the cranks on a Tour de France (pro form) bike and I'd like to know if there are instructions out there or a tech in my area … read more
J.T.
J.T.
Technician
1,231 satisfied customers
Just got a new profrom bike and the resistance is set way to
just got a new profrom bike and the resistance is set way to high even on the lowest level i can not ride up a grade of 6% or more on rides in the tour de france i can easily ride these routes on a re… read more
Josh
Josh
Technician
22,733 satisfied customers
I have a Pro-Form Tour De France Bike with IFIT. The touch
I have a Pro-Form Tour De France Bike with IFIT. The touch screen does not work. I have tried unplugging it and I have also checked for loose wires, but it still does not respond. The only thing that … read more
J.T.
J.T.
Technician
1,231 satisfied customers
Tour de France bike by proform stops timing around 3
Tour de France bike by proform stops timing around 3 minutes? What might be the problem. … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have a TDF bike that needs to be repaired but can't find
I have a TDF bike that needs to be repaired but can't find anyone who can do it … read more
J.T.
J.T.
Technician
1,231 satisfied customers
My new Tour de france proform model pfex1414 will not
My new Tour de france proform model pfex1414 will not connect to my router. After I input the password, it takes a long time and then says go to home. Under settings, IP address it says, 192.168.0.4, … read more
Josh
Josh
Technician
22,733 satisfied customers
The control panel on my preform tour de france exercise bike
the control panel on my preform tour de france exercise bike seems to have no power. If I pull the cover off (above pedals) there are lights on so there is power to the unit. … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I have a Gen 2 Proform Tour De France training bike and
I have a Gen 2 Proform Tour De France training bike and today I went to push the buttons on my console and there was no response. The machine turns on and the tiny screen goes through its start up, bu… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have a Pro Form Tour de France exercise bike. When I turn
I have a Pro Form Tour de France exercise bike. When I turn it on, the main display screen appears but I am unable to navigate off that screen, no matter what buttons I push. The main screen is frozen… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,097 satisfied customers
Hi there,I have a proform 2012 tour de France.The fly
Hi there, I have a proform 2012 tour de France. The fly wheel has started slipping and it does not appear to be due to the belt tension - rather the fly wheel internal hub assembly. Thoughts??… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I have a preform Tour de France exercise bike. It repeatedly
I have a preform Tour de France exercise bike. It repeatedly makes a series of short beeps. I have tried unplugging and/or turning it off. Nothing remedies the problem. None of the buttons seem to ove… read more
J.T.
J.T.
Technician
1,231 satisfied customers
I have a ProForm tour de France bike since january 2013. I
I have a ProForm tour de France bike since january 2013. I did only manual training workouts a few times (not able to connect wi-fi). But recently I am not able to use it anymore, the console is not r… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,097 satisfied customers
I have a proform Tour de France exercise bike and the console
I have a proform Tour de France exercise bike and the console will not turn on. There is power in the wall socket. I turn on reset and start pedling as usual but the console does not light up. Peter M… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,097 satisfied customers
I just received my ProForm Tour de France bike and everything
I just received my ProForm Tour de France bike and everything appears to be in working order except the bike will not connect to the internet. I have wifi provided through Time Warner. I also tried se… read more
treadmilltech
treadmilltech
Technician
High School or GED
5,097 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

5,097 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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