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I have a Sportcraft TX400 treadmill. when I turn it on and…

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I have a Sportcraft TX400...
I have a Sportcraft TX400 treadmill. when I turn it on and press the inverted V to start the clock starts running but the treadmill doesn't move at all...after 20 seconds or so I hear a relay click and then the #3 appears on the speed/calories ...I reset and the same thing happens...I checked the reed switch and noticed the there was only one magnet and holders for two magnets...found a second magnet from scrap machine and retried with same result...motor doesn't seem to receive any power? If I manually turn the motor after resetting the relay doesn't click but the motor still fails to receive any power? Help please!
Submitted: 11 months ago.Category: Exercise Equipment
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Answered in 2 hours by:
8/6/2017
Exercise Equipment Technician: J.T., Technician replied 11 months ago
J.T.
J.T., Technician
Category: Exercise Equipment
Satisfied Customers: 1,253
Experience: I have over 10 years experience in all fields of fitness equipment repair and service.
Verified
You need a new Motor control board. Common problem on all machines.
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Exercise Equipment Technician: J.T., Technician replied 11 months ago
Easy to fix you just remove the board the Motor plugs into and install another one
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Customer reply replied 11 months ago
I purchased an almost identical board and installed it but it didn't work prior to seeking help. Perhaps the board I purchased had the same problem as it was used? Is there an individual part on the board that could be replaced to resolve the issue?
Exercise Equipment Technician: J.T., Technician replied 11 months ago
That could be, there is no way to replace Parts on the boards, they are only sold as complete boards. You can double Check that your Motor Works by touching the two wires off the Motor to a fully charged cordless drill Battery. It will turn the Motor slowly
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Customer reply replied 11 months ago
Thanks!
Exercise Equipment Technician: J.T., Technician replied 11 months ago
No prob please rate my answer thanks!
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