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I have a NordicTrack C 2300 - used all the time - this day -
I have a NordicTrack C 2300 - used all the time - this day - when I started my workout the treadmill starting going really fast and then the treadmill shut itself down. I figure either bad circuit boa… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
JT. I have an Octane Q45e elliptical. While working out it
Customer: Hi JT. I have an Octane Q45e elliptical. While working out it displays an Error 1 message. I am trying to determine root cause. … read more
J.T.
J.T.
Technician
1,231 satisfied customers
NORDICTRACK TREADMILL PROBLEM. My wife was going through
NORDICTRACK TREADMILL PROBLEM. My wife was going through her running routine on her NordicTrack treadmill (Model # ***** Serial # *****) when it suddenly came to an immediate stop. A couple seconds la… read more
J.T.
J.T.
Technician
1,231 satisfied customers
I have a NordicTrack C1500 Treadmill. When I put the key in
I have a NordicTrack C1500 Treadmill. When I put the key in and, hit + to start the belt, it jolts forward for 1 second and then stops. Hitting + does nothing else and the treadmill will not run. If I… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
I have a True Treadmill 850P ZTX, I started getting the E5
I have a True Treadmill 850P ZTX, I started getting the E5 error sensor where the belt would stop and then the error would occur. A technician came out and (along with True Fitness on the phone) decla… read more
J.T.
J.T.
Technician
1,231 satisfied customers
My TX400 Sportcraft model # XXXXX has worked reasonably
My TX400 Sportcraft model # XXXXX has worked reasonably well till yesterday, when after I finished exercise, I tried to adjust the belt. I thought I did what it takes using the Allen wrench that came … read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
I have a 10-year-old Schwinn 6800i treadmill that stops suddenly
I have a 10-year-old Schwinn 6800i treadmill that stops suddenly about 1 minute after starting it, and shows an error code that looks like E1:St. Can you help?… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a Cardiozone Supersport Club Foldaway treadmill that
I have a Cardiozone Supersport Club Foldaway treadmill that suddenly stopped during a workout. The code on the LED read EI, and I believe per the manual I might need a motor control board. Can you hel… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a Horizon Fitness model CST 3.5 treadmill, serial #TM160-A05080592.
I have a Horizon Fitness model CST 3.5 treadmill, serial #TM160-A05080592. Over the past 3 months I have had numerous problems with this unit and have been in phone contact with several of your custom… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a Pro Form J8 treadmill which I bought new about 13
I have a Pro Form J8 treadmill which I bought new about 13 years ago. In the last month or so the treadmill will operate for anywhere from 8 to 30 minutes and then the circuit breaker at the back of t… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
Have had a Nordictrack X9i for approx. 3 weeks and today it
Have had a Nordictrack X9i for approx. 3 weeks and today it started to make a loud whirring sound almost as if something was rubbing wrong. I took off most (not all) of the plastic trim and was unable… read more
Stevebuckley2
Stevebuckley2
Associate Degree
461 satisfied customers
What is causing the error 306 on the display when starting
What is causing the error 306 on the display when starting my Pacemaster Gold folding treadmill… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a Sportcraft TX390 treadmill. When I turn on the treadmill---I
I have a Sportcraft TX390 treadmill. When I turn on the treadmill---I set the speed and it runs, but when it gets to the 8 second time it automatically shuts off. When this occurs a 3 appears in the d… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I bought a T-101 in Feb 2011, and there have been a couple
I bought a T-101 in Feb 2011, and there have been a couple minot issues that Horizon has been most helpful in resolving. About to days ago we smelled a "hot" smell coming from the motor compartment. A… read more
J.T.
J.T.
Technician
1,231 satisfied customers
My Star Trac Pro Treadmill gave me a Check Speek System warning
My Star Trac Pro Treadmill gave me a "Check Speek System" warning then shut down. How do I fix this?… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a Pacemaster bronze basic SN 709B22663 which has been
I have a Pacemaster bronze basic SN 709B22663 which has been working very well until approx two weeks ago. We set the time for approx 1 hour operating time and somewhere along the way we need to use t… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have the image 10.0 tredmill precision response and there
I have the image 10.0 tredmill precision response and there is power to base motors, no power to the control panel can you give me any ideas… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
after moving my roger black platinum treadmill i switched on
after moving my roger black platinum treadmill i switched on only to find that the lcd panel lit up but machine would not work. after checking wiring connections etc couldnt find anything wrong. gave … read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

4,955 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

13,697 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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