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Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 18115
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a tc 5500 that turns on but does not run a program,

Customer Question

I have a tc 5500 that turns on but does not run a program, what part am I missing?
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: I have a Bow Flex tc5500
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I don't know what to try
JA: Anything else you want the equipment expert to know before I connect you?
Customer: I just need to know how to make it work
Submitted: 2 months ago.
Category: Exercise Equipment
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

What is showing on the display?

Are there any error codes showing?

Customer: replied 2 months ago.
I will reply asap. Not in front of machine
Customer: replied 2 months ago.
It lights up and displays the bowflex symbol , says Bowflex treaclimber 5500
Expert:  Pete replied 2 months ago.

Ok, so no error codes?

Is the safety key securely fitted?

Have you checked for any stuck buttons or loose internal cables?