Exercise Equipment

Exercise equipment repair questions? Ask a technician

Ask an Expert,
Get an Answer ASAP!

I have a tc 5500 that turns on but does not run a program,

Customer Question
I have a tc...

I have a tc 5500 that turns on but does not run a program, what part am I missing?

Technician's Assistant: What's the make and model of your tv, and has turning it on been a problem in the past?

I have a Bow Flex tc5500

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I don't know what to try

Technician's Assistant: Anything else you want the equipment expert to know before I connect you?

I just need to know how to make it work

Submitted: 11 months ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Answered in 19 hours by:
8/4/2017
Exercise Equipment Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 20,328
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Exercise Equipment Question
Exercise Equipment Technician: Pete, Electronic Engineer replied 11 months ago

What is showing on the display?

Are there any error codes showing?

Ask Your Own Exercise Equipment Question
Customer reply replied 11 months ago
I will reply asap. Not in front of machine
Customer reply replied 11 months ago
It lights up and displays the bowflex symbol , says Bowflex treaclimber 5500
Exercise Equipment Technician: Pete, Electronic Engineer replied 11 months ago

Ok, so no error codes?

Is the safety key securely fitted?

Have you checked for any stuck buttons or loose internal cables?

Ask Your Own Exercise Equipment Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an exercise equipment technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 20,328
20,328 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

4,955 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
It makes a lot of noise when I step on it ... a really bad
It makes a lot of noise when I step on it ... a really bad clacking sound. Especially at higher speeds … read more
Harry
Harry
2,032 satisfied customers
On my TC10 the Treadles are uneven, and turning the top of
On my TC10 the Treadles are uneven, and turning the top of each cylinder to try make the pressure the same does not have any effect. One cylinder sits lower than the other. They both seem to work OK b… read more
J.T.
J.T.
Technician
1,231 satisfied customers
We are having an electrical issue with our TC5500. Bowflex
Bowflex Treadclimber TC5500. bought in 2012 I think (no warranty) … read more
J.T.
J.T.
Technician
1,231 satisfied customers
My TC5500 stops after about 10 mins just all power turns
My TC5500 stops after about 10 mins just all power turns off. Any suggestions what it may be? … read more
J.T.
J.T.
Technician
1,231 satisfied customers
I have a treadclimber TC 5500. I just moved it and had to
I have a treadclimber TC 5500. I just moved it and had to take the top part apart and turn the base on its side to get into the room we are keeping it in. Put it back together, which I have done on 4 … read more
J.T.
J.T.
Technician
1,231 satisfied customers
Second opinion] I have a tc 5500 that turns on but does not
Second opinion] I have a tc 5500 that turns on but does not run a program, what part am I missing? … read more
J.T.
J.T.
Technician
1,231 satisfied customers
Second opinion] I have a tc 5500 that turns on but does not
Second opinion] I have a tc 5500 that turns on but does not run a program, what part am I missing? … read more
Pete
Pete
Electronic Engineer
20,328 satisfied customers
I have a bowflex TC 3000, it shuts off after 3-4 minutes
I have a bowflex TC 3000, it shuts off after 3-4 minutes when you run it over 2.5 mph. It doesn't "click, but it does whine when using it … read more
J.T.
J.T.
Technician
1,231 satisfied customers
We have a Nordic track commercial 1750 that continues to
Hi. We have a Nordic track commercial 1750 that continues to shut off when my husband is running on it. Average of 6.5 to 7 speed with an incline of 1. It will shut off every couple of minutes. … read more
J.T.
J.T.
Technician
1,231 satisfied customers
My nordic track just stopped working. It is the C 900 Quad
My nordic track just stopped working. It is the C 900 Quad Flex. The panel goes on and then just fades and shuts off! … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a bow flex TC 5000 and can not get it to calibrate.
I have a bow flex TC 5000 and can not get it to calibrate. What can i look for … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I have a bowflex treadclimber tc6000, it popped up with
I have a bowflex treadclimber tc6000, it popped up with error ls or l5, i replaced speed sensor and calibration still failed, wheels dont turn … read more
J.T.
J.T.
Technician
1,231 satisfied customers
My Bow flex 5 series Treadmill has a Safe out error code,
My Bow flex 5 series Treadmill has a Safe out error code … read more
Pete
Pete
Electronic Engineer
20,328 satisfied customers
I need the whole console. It was damaged during a move. It
I need the whole console. It was damaged during a move. It is the TC5500 model. How much would it cost for a new one? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
My bowflex dumbbell dials aren't turning, just started i
just started i have pressed the magic button and released all the plates. have put it all back into the holder and tried to turn the dial … read more
Pete
Pete
Electronic Engineer
20,328 satisfied customers
I have a pair of Bowflex selective weight dumbells. I can't
I have a pair of Bowflex selective weight dumbells. I can't turn/adjust the dial to change weight. It stuck. It won't even come out of its cradle. Amy ideas? Jeff… read more
J.T.
J.T.
Technician
1,231 satisfied customers
i just had the motor burn out on my tc3000 and replaced the
i just had the motor burn out on my tc3000 and replaced the motor last week and now the machine will just shut off just under the 30 minute mark. i re adjusted the belt tension again on the motor, whi… read more
J.T.
J.T.
Technician
1,231 satisfied customers
My bowflex tc 5500 treadclimber is giving an drive error code
My bowflex tc 5500 treadclimber is giving an drive error code 0,8,0 What does that mean It will reset but comes back on… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x