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Related Exercise Equipment Questions
All the console buttons on x9i incline trainer send same
all the console buttons on x9i incline trainer send same code: "quick speed 5.0 mph" after firmware update and "reset to factor defaults" doesn't fix it. … read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a NordicTrack x9i and after pushing Start on the
I have a NordicTrack x9i and after pushing Start on the touch screen for iFit, it just goes to a white screen with the blue iFit arrow and sits there. Any experience with that? … read more
Harry
Harry
2,285 satisfied customers
My model "X9i" does not move. the power comes on but no
my model "X9i" does not move. the power comes on but no functions after I try to start it. … read more
J.T.
J.T.
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I have done the stop and speed increase, and the maintenance
I have done the stop and speed increase, and the maintenance calibrate incline. Neither has worked. … read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I just upgraded it using an SD card and now the Ifit screen
I just upgraded it using an SD card and now the Ifit screen appears And nothing else will come on … read more
Harry
Harry
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I have an X9i incline treadmill and it is making a clicking
I have an X9i incline treadmill and it is making a clicking noise proportionate to the speed. I lubricated the belt but it seems strained after extended use. … read more
Dan
Dan
Calibration and Repair Center Supervisor
Associate Degree
7,431 satisfied customers
I'm not sure what Epic model treadmill I have but it was the
I'm not sure what Epic model treadmill I have but it was the top model about 4 years ago. It has a video display and is conneced to the internet for updates , etc My problem is I went to turn it on la… read more
Pete
Pete
Engineer
Bachelor's Degree
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Nordic track x9i...bought a used one yesterday and worked
nordic track x9i...bought a used one yesterday and worked fine when i bought it...get it home and the buttons on the control panel dont work now... … read more
Pete
Pete
Engineer
Bachelor's Degree
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My elliptical keeps pausing after an outage lifefitness x9i.
My elliptical keeps pausing after an outage lifefitness x9i … read more
J.T.
J.T.
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5 year old Nordictrac Model NTL 19010. Used about 3hours per
5 year old Nordictrac Model NTL 19010. Used about 3hours per week (600-800 hours old). Just abruptly and totally stopped. I unplugged it and checked the motor are and found nothing loose or any smells… read more
Louie
Louie
Technician
Associate Degree
57 satisfied customers
My Nordic Track treadmill asked to update and somehow we
my Nordic Track treadmill asked to update and somehow we lost the internet connection. Now it keeps trying to update and I can't get in anywhere to try and stop it. Somehow it has lost the router and … read more
Richard
Richard
Customer Service
IT Manager, Consultant
49,275 satisfied customers
I turned off my x9i treadmill will it was updating, now it
I turned off my x9i treadmill will it was updating, now it just flashes same two screens … read more
Pete
Pete
Engineer
Bachelor's Degree
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My incline has never worked on my new incline trainer 9
My incline has never worked on my new incline trainer 9 series. I have tried all the troubleshooting info available. … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,251 satisfied customers
We have a new x9i and it's not communicating. We were told
We have a new x9i and it's not communicating. We were told to reformat but it tells us we will lose all data. Is it ok to say yes or will this ruin everything? … read more
Rusty
Rusty
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Associate Degree
4,251 satisfied customers
I have a NordicTrack Commercial 2150 treadmill. I have never
I have a NordicTrack Commercial 2150 treadmill. I have never updated the firmware until last week. When it attempts to load the update, it keeps failing. I would like to get it back to its original st… read more
Pete
Pete
Engineer
Bachelor's Degree
9,783 satisfied customers
We have a nordictrack x9i with iFit. When we turn it on, the
We have a nordictrack x9i with iFit. When we turn it on, the system boots through the Android screens and briefly shows the desktop (with the settings icon on the right) and then it tries to launch iF… read more
Pete
Pete
Engineer
Bachelor's Degree
9,783 satisfied customers
I have a nordicTrack tread mill, model X9i. I cannot get the
I have a nordicTrack tread mill, model X9i. I cannot get the keys to work in manual. All keycodes ar 9026 IFIT_WEIGHT_LOSS. How do I reprogram the keys to their various functions?… read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
283 satisfied customers
Nordictrack x9i delivered today. Assembled this afternoon....dead
Nordictrack x9i delivered today. Assembled this afternoon....dead tonight. After calibrating the incline. The console no longer responds. The touch screen looks pretty though. But, it simply quit resp… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

4,955 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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