Exercise Equipment

Exercise equipment repair questions? Ask a technician

Ask an Expert,
Get an Answer ASAP!

I have a pro form 490gs that was (blush) left outside and…

Customer Question
Hi. I have a...

Hi. I have a pro form 490gs that was (blush) left outside and got very dirty and moist. It worked, sort of, briefly, then struggled to a stop.

Technician's Assistant: What's the make/model of your device? How old is it?

Ekg2 I don't know how old. Gift

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

The switch has not been tripped for the circuit breaker, the troubleshooting on the manual wasn't relevant, other than that

Technician's Assistant: Anything else you want the equipment expert to know before I connect you?

That there was some movement at first, and the belt can be moved by force so it's not totally stuck, but there's resistance. It is very very dirty and may have been rained on.

Submitted: 1 year ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Answered in 7 minutes by:
7/30/2017
Exercise Equipment Technician: J.T., Technician replied 1 year ago
J.T.
J.T., Technician
Category: Exercise Equipment
Satisfied Customers: 1,267
Experience: I have over 10 years experience in all fields of fitness equipment repair and service.
Verified
Honestly if it got wet it's not going to be worth it to fix it. The bearings and Motor are most likely rusted out. Being a proforma they are very Cheap machines to begin with. Throw it on Craigslist and see if you can get a couple dollars for it and buy a new one... they are electronics so treat them like a TV or Computer...
Ask Your Own Exercise Equipment Question
Exercise Equipment Technician: Josh, Technician replied 1 year ago
Josh
Josh, Technician
Category: Exercise Equipment
Satisfied Customers: 22,264
Experience: 10+ years
Verified

Hi,

Do you still need help with your issue?

Ask Your Own Exercise Equipment Question
Exercise Equipment Technician: veniza-cssm,
 replied 1 year ago
veniza-cssm
Category: Exercise Equipment
Satisfied Customers: 0
Verified
Dear Customer: We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. (http://www.justanswer.com/fitness-equipment/akx4f-pro-form-490gs-blush-left-outside.html). Thank you, ***** ***** Customer Support Team.
Ask Your Own Exercise Equipment Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an exercise equipment technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Josh Your Own Question
Josh
Josh
Josh, Technician
Category: Exercise Equipment
Satisfied Customers: 22,264
22,264 Satisfied Customers
Experience: 10+ years

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

4,955 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,267 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
I have a Pro-Form 505 CST treadmill, after a recent power
I have a Pro-Form 505 CST treadmill, after a recent power outage ( treadmill was pluged into a GFI ) the speeds were altered , 1 mph is now 1.6, 5 is now 8.4, 10 is now over 16, do I need a new circui… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
NordicTrack EXP 1000 lights and heat rate monitor work but
NordicTrack EXP 1000 lights and heat rate monitor work but none of the program control buttons work for start, stop, speed, etc … read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
My horizon treadmill is not working. The light go on but the
Hello, my horizon treadmill is not working. The light go on but the belt dosen't move when I st a speed. Waht can I do? … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
My treadmill shorts circuits when I run on it. Nordic track
I recently moved it was working fine before I moved out now it's not working. I suspect the movers put it back together wrong. But I don't know what to do to troubleshoot it. … read more
Louie
Louie
Technician
Associate Degree
57 satisfied customers
I have a treadmil Proform Power 795. It has alway worked
Hello; I have a treadmil Proform Power 795. It has alway worked just fine and I went to use it today and the belt won't work. The console looks like it is fine but no movement. the incline does work o… read more
J.T.
J.T.
Technician
1,267 satisfied customers
I have a new NordicTrack grand tour bike but the pedal
I have a new NordicTrack grand tour bike but the pedal resistance is ridiculously hard on the lowest setting. I've tried to get them to replace it or repair but they instead decided to refund my money… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I have a Sole F63 Treadmill that will run until I step on it...then
I have a Sole F63 Treadmill that will run until I step on it...then it displays a LS error. … read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
I have a Bremshey Treadline Pacer, not used couple of years,
I have a Bremshey Treadline Pacer, not used for a couple of years, just cleaned it up and tried to get it going. As soon as power is applied it starts buzzing loudly. I select P1 and start and the bel… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a similar problem with our Precor M9.2S. I purchased
I have a similar problem with our Precor M9.2S. I purchased this used and it was working fine before I moved it. To get it out of the basement I had to disassemble it. After reassembling it at home it… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I just purchased a used Pacemaster PlatinumPro Club treadmill.
I just purchased a used Pacemaster PlatinumPro Club treadmill. It worked fine in the home of the former owner. I got it on a trailer and moved it to my house. Now the treadmill will not turn on. I too… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
My vision fitness treadmill just made a loud popping noise
My vision fitness treadmill just made a loud popping noise and now the treadmill portion has stopped moving. Incline still works lights are on, will not rotate treadmill.… read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
As of two days ago, my treadmile that I use for about five
As of two days ago, my treadmile that I use for about five years, trips the circuit breaker. I cna't tell whether the short is in the board with all the controls, or in the motor itself. Please help. … read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
My proform 765 ekg is making loud humming noise and motor cover
My proform 765 ekg is making loud humming noise and motor cover gets pretty warm. Took the motor cover off expecting to find lots of dog hair, dust etc, but it is was reasonably clean. Belt looks OK b… read more
J.T.
J.T.
Technician
1,267 satisfied customers
I have a proform treadmilll and the reset button is stuck and
I have a proform treadmilll and the reset button is stuck and will not push in. Do I need to replace this part of is there a fix?… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
We have a Horizon Elite 5.1T treadmill. My wife was running
We have a Horizon Elite 5.1T treadmill. My wife was running on it the other day and it suddenly shut off. Also it tripped the circuit breaker. When I reset the breaker, we can turn the power back on ,… read more
Charles
Charles
Owner
FCC Communication License
738 satisfied customers
my nordic track incline trainer X3 automatically turns off
my nordic track incline trainer X3 automatically turns off everytime I put the speed on. It does that even on low speed.… read more
Matthew
Matthew
Technician
University, Vocational, Technical School,
135 satisfied customers
Have an old proform model DR 05024 treadmill. It keeps tripping
Have an old proform model DR 05024 treadmill. It keeps tripping the internal 15 amp circuit breaker. I took the cover off and reset the breaker (button on front at bottom) and started it up. The runni… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
Just an added note to clarify my problem with the Pro-Form
Just an added note to clarify my problem with the Pro-Form 985 CD; After working perfectly, the treadmill panel would llight up digitally and the incline worked. However, there was no motor sound or m… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x