Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
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This one will require some professional adjustments at this time.
The best place to call for that would be Sears in home service. They dont charge an estimate fee, and they will fix this one up correctly. Also they are fair priced and honest. I would recommend also they give it a basic tune up as that will keep your elliptical operating great for years to come;-)
Please call to schedule this service: 1-***-***-****
Also here is their website for that : https://www.searshomeservices.com/repair/elliptical-machine-repair
I wish this were a do it yourself project, I really do. But there is a lot to know on this one;-)
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