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Rusty, Customer Service
Category: Exercise Equipment
Satisfied Customers: 5905
Experience:  Over 20 years electronics experience. How may I help you today?
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All of a sudden my NordicTrack C1900 isn't getting power.

Customer Question

All of a sudden my NordicTrack C1900 isn't getting power. We're checked all the cords, outlets, etc. and I put the key in it does nothing.
JA: What's the make/model of your device? How old is it?
Customer: Model No. NTL10940. Have no idea of the age, original owners.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Checked the surge suppressor and key fully inserted. Checked the reset/off circuit breaker. Never have had any problems with this.
JA: Anything else you want the equipment expert to know before I connect you?
Customer: My husband took screws out of the hood to look there.
Submitted: 7 months ago.
Category: Exercise Equipment
Expert:  Rusty replied 7 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 7 months ago.

Do you still need help with this?

Customer: replied 7 months ago.
I still need help
Expert:  Rusty replied 7 months ago.

Ok, it looks like you've done the correct troubleshooting, when you checked the breaker, was it tripped?